ITSM Specialist

Remote • Posted 3 hours ago • Updated 2 hours ago
Contract Independent
Contract W2
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ITSM Specialist
  • ITSM Manager
  • ITSM
  • Jira Service Management
  • JSM
  • Atlassian
  • IT Service Management

Summary

ITSM Responsibilities

Candidate will own and help mature ITSM processes including:

  • Incident Management
  • Change Management
  • Service Request Management
  • SLA Management
  • ITSM Governance
  • ITSM Best Practices

Jira Service Management (JSM)

The manager is specifically looking for someone who can:

  • Configure Jira Service Management
  • Build workflows
  • Build forms/screens
  • Create dashboards
  • Configure queues
  • Administer the platform
  • Improve and maintain the environment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90987772
  • Position Id: 9118718
  • Posted 3 hours ago
Contact the job poster
Dennis Johnson

Dennis Johnson

AVP @ Esvee Technologies Inc

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