Health Data Movers is a CitiusTech company focused on the provider market, with strong expertise in Epic, Workday, ServiceNow, EMR implementation, integration, and optimization services.
The Account Executive (AE) acts as a principal advisor for Health Data Mover''s (HDM) valued clients, cultivating strong relationships, ensuring consistent on-site engagement, and delivering value by strategically aligning the customer''s business goals and objectives with HDM''s suite of services and solutions. The AE will possess deep knowledge of the Healthcare IT industry, demonstrating an assertive approach in the discovery of new business opportunities. The role is characterized by a proactive pursuit of potential clients and a concerted effort to grow HDM''s service lines. The AE will fervently represent and advocate for HDM''s Mission, Vision, and Values, doing so with passion, positivity, and unwavering commitment.
Essential Responsibilities
● Focus 80% on hunting new logos and expanding business within new accounts.
● Dedicate 20% to farming existing accounts and nurturing relationships with current buyers
● Attend client-facing events, including dinners, lunches, networking and sporting events
● Align closely with C-suite stakeholders on projects, acquisitions/divestitures, budgets, and key objectives
● Build strong, collaborative relationships with partner AEs (e.g., Workday, ServiceNow, Meditech, Epic) and leverage partnerships effectively
● Drive proactive business development through strategic channel partnerships and industry alignment
● Mentor and support the growth of Account Managers
● Maintain a professional presence at all times, including appearance, communication, and representation of the company
● Manage and grow a portfolio of existing clients, ensuring satisfaction and long-term success
● Act as the primary point of contact for client inquiries, providing timely and effective solutions
● Conduct regular client check-ins to understand evolving needs and uncover upsell or cross-sell opportunities
● Develop and maintain strong relationships with key decision-makers to foster loyalty and retention
● Monitor client health metrics and proactively address risks to renewals or expansion opportunities
Continuous Growth and Improvement
● Maintain strong performance across key metrics to ensure ongoing success at HDM
● Consistently achieve annual revenue quota as defined by leadership
● Meet or exceed monthly, quarterly, and annual sales targets and key performance indicators (KPIs)
● Accurately document and track all activities in accordance with established company policies and CRM best practices
● Adhere to all company policies, procedures, and compliance standards
Professionalism at All Times
● Appearance: Maintain a professional and polished appearance that aligns with company standards and is appropriate for client-facing situations.
● Correspondence: Ensure all communication, both internal and external, is clear, respectful, and aligned with the company’s values and tone.
● Company Ambassador: Represent the company with integrity in all interactions, whether in person, via email, or over the phone. Be mindful of how your actions and words influence the company’s reputation both in and out of the office.
Work Environment and Physical Demands
● Home Office Setup: Ensuring you have a suitable and secure workspace equipped with a reliable internet connection and necessary office equipment.
● Standard business hours. Occasional evening and weekend hours.
● Must reside within 30 miles of a major U.S. airport.
Travel Required
● Account Executive (local or regional) travel is often and should be consistent and on-going to grow and maintain deep/close client relationships.
● Company required travel includes but not limited to major HIT conferences, regional/sponsorship events, and an annual company conference.
● **Leadership sets forth annual travel metrics tied to Account Executive Compensation Plan, which directly impact this requirement**
Education, Experience and Qualifications
● Candidate must reside in assigned region
● Bachelor’s degree (MBA preferred)
● 5–7 years of experience selling IT consulting services to healthcare organizations, with a proven track record in selling Epic service lines.
● Established healthcare CXO, IT Director/Manager relationships.
● Strong business acumen, professional demeanor, executive presence.
● Expertise in EMR/ERP applications, encompassing a deep understanding of the entire lifecycle - from implementation and upgrades to support and optimization. This includes proficiency in Data Management, Integration, Project Management, and both Clinical and Business Application services.
● Ability to clearly define HDM’s key business differentiators and unique value proposition.
● Independently identify, qualify, and drive opportunities towards successful conclusions.
● Maintain a pipeline of qualified opportunities at least four times (4x) established quota.
● Own the creation, coordination, and delivery of customized proposals in response to client RFP and solution requests.
● Accurately document and maintain customer leads, communications, contact information and account opportunity plans within the CRM system.
● Completion of previous sales and professional development training.
● Represent HDM at industry conferences and events.
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