"Communications Lead" - 100% Remote - Only W2

Role: Communications Lead Locations: 100% Remote Duration: 12+ Months Contract

About the Role:

• We re seeking a Communications Lead to own and deliver high impact enterprise communications for a large, customer facing program.
• This role is ideal for a polished communicator who excels at executive storytelling, PowerPoint mastery, and visual communication, and who can turn complex operational topics into clear, engaging messages.
• You ll partner closely with leadership, service providers, and cross functional teams to ensure consistent, timely, and professional communications across customers and stakeholders.

What You ll Do:

• Lead enterprise communications, including newsletters, all hands materials, portal articles, and targeted communications.
• Serve as the primary creator of executive level PowerPoint decks, including governance, customer, and leadership presentations.
• Apply strong graphic design and visual storytelling principles to elevate communications and presentations.
• Manage portal content and ensure accuracy, clarity, and adherence to style standards.
• Support governance communications, including agendas, meeting decks, and meeting notes.
• Coordinate communications for service provider transitions, cutovers, and hyper care activities.
• Maintain communication calendars, contact lists, and messaging standards.
• Partner with operational, tools, and change teams to ensure aligned, enterprise ready messaging.

What You Bring:

• Proven experience leading enterprise or client facing communications.
• Advanced Microsoft PowerPoint skills with a strong portfolio of executive ready decks.
• Strong visual and graphic design sensibility (layout, branding, readability).
• Excellent writing and editing skills with attention to detail.
• Ability to manage multiple priorities in a fast paced, stakeholder heavy environment.
• Experience using ServiceNow to send communications.

Nice to Have:

• Experience supporting governance forums or executive leadership teams.
• Familiarity with IT services, large enterprise programs, or service provider environments.
• Experience with organizational change or transition communications.
  
  In compliance with the salary transparency law, the expected pay range for this role is $30.00 $35.00/hour, Actual compensation depends on experience and interview evaluation.