Help Desk 2

POSITION SUMMARY: Working under supervision of the Business Office Manager of the Bureau of Information Technology Services (BITS), this position is primarily responsible for full lifecycle management of all of DHS IT hardware assets. This position is responsible for ensuring the recovery of all assets identified as DHS IT hardware assets. Using the data from the annual IT hardware inventory, this position will assist with the development, implementation, and completion of the annual PC replacem

KNOWLEDGE / SKILLS / ABILITIES: Working knowledge of IT services and environment in an enterprise setting. Ability to lift 20 lbs. periodically throughout the day. Ability to communicate in a clear, concise manner with customers/end-users of varying technical levels, both verbally and in writing. Strong communication skills with a proven ability to understand key concepts and communicate with technical staff, business stakeholders and senior leaders. Highly proficient with IT Asset Management Sy

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or On-site? Must be a CURRENT WI resident. No relocation allowed. This position requires the contractor to be on-site 3 days per week. Working under supervision of the Business Office Manager of the Bureau of Information Technology Services (BITS), this position is primarily responsible for full lifecycle management of all of DHS IT hardware assets. This position is responsible for ensuring the recovery of all asset

job summary: Must be a current Wisconsin resident. No relocation allowed. This position requires the Help Desk Technician to be on-site 3 days per week. Working under supervision of the Business Office Manager of Information Technology Services (BITS), this position is primarily responsible for full lifecycle management of all of IT hardware assets. This position is responsible for ensuring the recovery of all assets identified as IT hardware assets. Using the data from the annual IT hardware