Job#: 3035240 Job Description: Desktop Installation Technician
Location: Newark, California (On-site)
Employment Type: Contract
Role Overview
We are supporting a large-scale enterprise security deployment focused on rolling out an authenticator application and ensuring device compliance. This initiative requires a team of hands-on technicians to support high-volume device setup and configuration in a professional environment. This role is ideal for junior-level candidates or early-career IT professionals.
Key Responsibilities
- Install and configure a required authenticator application on user devices.
- Enroll and configure devices within a mobile device management tool for compliance.
- Follow defined deployment procedures to ensure accurate and consistent setup.
- Support a high-volume rollout environment.
- Assist users with basic setup questions and troubleshooting during deployment.
- Track and document device installation and completion status.
- Work across a variety of devices, primarily in MacOS environments.
Required Qualifications
- 1-2 years of IT support, desktop support, or technical experience.
- Basic familiarity with MacOS devices (Windows experience is also helpful).
- Strong ability to follow structured processes and step-by-step instructions.
- Comfortable performing repetitive, high-volume technical tasks.
- Good communication skills and a customer-facing mindset.
- General technical aptitude (CompTIA A+ or equivalent is a plus).
Preferred Qualifications
- Exposure to device deployment, imaging, or hardware/software installation.
- Familiarity with mobile device management tools, such as Intune.
- Experience in large-scale rollout or refresh projects.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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