IT Logistics Specialist

Job#: 3034973

Job Description:
IT Logistics Specialist

Location: Redwood City, California (Onsite)
Employment Type: Contract

Role Overview

This position is responsible for provisioning, configuring, and deploying new Windows and macOS laptops, as well as Android and iOS mobile devices. The role involves managing device inventory, following detailed checklists for setup, and performing basic troubleshooting to resolve configuration issues. The ideal candidate will be an experienced, detail-oriented professional capable of working in a fast-paced environment with a high volume of devices.

Key Responsibilities

• Image, configure, and deploy Windows and macOS laptops using MDM tools such as VMWare Workspace One (AirWatch), Microsoft Intune, and Jamf.
• Enroll and configure Android and iOS mobile devices.
• Maintain accurate asset records and manage inventory throughout the full device lifecycle.
• Work from established checklists to ensure consistent and accurate device setup.
• Document and maintain provisioning runbooks and standard operating procedures.
• Perform basic troubleshooting to resolve roadblocks during device configuration.
• Coordinate with internal teams to ensure devices are ready for new hires, including remote shipments.

Required Qualifications

Experience: Proven experience provisioning Windows and macOS devices in a corporate environment. The role requires an individual who can contribute from day one without needing extensive on-the-job training in core responsibilities. Specific device provisioning experience is a significant advantage.

Technical Skills:

• Hands-on experience with MDM platforms, specifically Microsoft Intune and VMWare Workspace One (AirWatch), with Jamf experience being beneficial.
• Working knowledge of Active Directory, Azure AD, and MFA/SSO tools.
• Familiarity with mobile device enrollment via Apple Business Manager and Google Zero-Touch Enrollment.
• Understanding of endpoint security fundamentals such as encryption and compliance policies.
• Experience with an ITSM ticketing system like ServiceNow or Jira Service Management.

Preferred Qualifications

• Scripting experience in PowerShell, Bash, or Python for deployment automation.
• Relevant certifications such as CompTIA A+, Microsoft 365 Certified, or Jamf Certified Associate.
• Experience supporting a distributed or remote-first workforce.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.