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Customer Success & Growth Specialist

Houston, TX, US • Posted 1 hour ago • Updated 1 hour ago

Full Time

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

Adaptability
Collaboration
Customer Relationship Management (CRM)
HubSpot
Inside Sales

Summary

The Opportunity

We are looking for a versatile, high-impact player to join our team in a multi-faceted role. If you are someone who enjoys the thrill of a sales environment but also has a creative side for marketing and a strategic mind for customer retention, this is your playground.

As a growing organization, we don''t believe in putting people in boxes. You will start by mastering our renewal process, but you will quickly become a pivotal part of our brand’s growth through marketing initiatives and sales support. If you’re looking for a "ground floor" opportunity where your career path is limited only by your own ambition, let’s talk.

The Core Mission

Renewals Management: Own the end-to-end renewal process, ensuring our existing clients stay happy, protected, and subscribed.
Growth (Upsell/Cross-sell): Identify "low-hanging fruit" within our current install base. You’ll find opportunities to introduce new features or services that solve our customers'' evolving problems.
Marketing Support: Help us get the word out. You’ll assist in launching marketing campaigns, creating sales collateral, and driving digital outreach to keep our pipeline full.
Sales Enablement: Support the field and inside sales teams with lead generation, data management, and territory coordination.

What You Bring

The "Hybrid" Mindset: You are equally comfortable talking shop with a customer on a renewal call as you are drafting an email campaign or analyzing marketing metrics.
Customer Obsession: You have a knack for building rapport quickly and can turn a standard renewal into a strategic conversation.
Adaptability: You thrive in an environment where no two days are the same. You see "other duties as assigned" as an opportunity to learn a new skill.

Tech Savvy: Familiarity with CRM tools (Salesforce/HubSpot) and marketing platforms is a huge plus

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10194889
Position Id: 8965341
Posted 1 hour ago

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