AI Automation Engineer

Job#: 3027105

Job Description:

Our client in Milwaukee is seeking a AI Automation Engineer. This is a 10-month contract role, onsite (hybrid) based in Milwaukee, Wisconsin.

If you are interested, please send your resume to Ryan at .

Job Description: AI Content Optimization Engineer

Role Summary

As a technical contributor supporting the modernization of People (HR) content for AI-powered experiences. This role partners with Enablement Architecture, Digital Experience, AI Architects, Engineering, Legal, and Security to help transform unstructured HR content into AI-ready, governed, and measurable knowledge assets.

The role focuses on hands-on design and implementation of content optimization pipelines, metadata standards, retrieval architectures, and evaluation mechanisms that improve AI accuracy, trust, and employee self-service outcomes.
Key Contributions & Responsibilities
AI-Ready Content Engineering

• Contribute to the design and implementation of pipelines that ingest, normalize, and structure HR content for AI retrieval.
• Transform unstructured documents (policies, SOPs, FAQs, guides) into structured or semi-structured formats suitable for parsing, chunking, and indexing.
• Apply semantic chunking, embedding generation, and version-aware indexing techniques to support accurate and traceable AI responses.
• Support deduplication, lineage tracking, and content freshness controls across the People content corpus.

Metadata, Information Architecture & Governance

• Partner with cross-functional teams to apply standardized metadata schemas, tagging models, and content classification rules.
• Support implementation of information architecture and authoring standards (headings, sections, tables, FAQs, review dates) that improve consistency and machine readability.
• Translate governance decisions into system-enforced rules, validation checks, and pipeline constraints.
• Contribute to taxonomy and entity modeling efforts that improve search, retrieval, and AI grounding.

Privacy, Security & Compliance Enablement

• Collaborate with Legal, Privacy, and IT Security partners to ensure AI-enabled content handling follows organizational policies.
• Support implementation of RBAC-aware retrieval, PII redaction, encryption, retention, and audit logging patterns.
• Help validate that AI systems return only authorized, compliant content.

Retrieval Quality, Evaluation & Observability

• Execute retrieval quality testing using golden question sets and human review rubrics.
• Analyze precision, recall, answer faithfulness, and coverage to identify pipeline or content improvements.
• Instrument logging and observability for query behavior, top failed intents, index freshness, and privacy audits.
• Use telemetry and user feedback to continuously improve content health and retrieval accuracy.

Launch Support & Continuous Improvement

• Support pilot launches and controlled rollouts of AI-enabled HR content experiences.
• Contribute to training materials, runbooks, and enablement assets for content authors and support teams.
• Participate in ongoing review cadences with content owners, HR Ops, and data teams.
• Support scaling efforts by automating re-indexing, expanding corpus coverage, and integrating with HR chatbots, assistants, and enterprise search.

Qualifications & Skills
Required

• Hands-on experience contributing to AI-ready content or retrieval systems in an enterprise environment.
• Strong working knowledge of:
• Information architecture and content structuring
• Metadata, taxonomy, and content classification
• Retrieval-augmented generation (RAG) or enterprise search concepts
• Experience applying semantic chunking, embeddings, and indexing techniques.
• Familiarity with privacy-safe AI patterns, including permissions, PII handling, and auditability.
• Proven ability to work as a lead contributor in matrixed, cross-functional teams.

Preferred

• Experience with vector search, AI evaluation metrics, or content health monitoring.
• Exposure to governance operating models and standards adoption.
• Strong documentation and communication skills to translate technical work into shared understanding.

Technical Skills: 1. AI-Ready Content Engineering & Retrieval Systems

2. Information Architecture, Metadata & Taxonomy Application

3. Privacy-Safe AI & Governance Enablement

4. Retrieval Quality Evaluation & Observability

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.