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Technical Program Manager

Remote • Posted 1 hour ago • Updated 1 hour ago

Contract W2

No Travel Required

Remote

$55 - $57/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

IT Program Management
Incident Management
Management
program operations
program management

Summary

Job Description: As a Technical Program Manager focused on the reliability program, you will provide execution support that helps the SEV program and related reliability work run consistently across organizations. You will play a key role in maintaining backlog visibility, monitoring SLA adherence, tracking follow-up actions, and triggering escalations when commitments are at risk.

Responsibilities:

Coordinate with SEV Process DRIs and cross-functional partners to ensure SEV reviews are scheduled within SLA windows, completed on time, and tracked clearly across teams
Maintain visibility into outstanding SEVs, overdue action items, and other execution backlogs by generating and distributing clear views for stakeholders across orgs
Monitor key execution timelines including PSA deadlines, review completion timing, action item due dates, and other reliability program milestones, and identify or flag issues when commitments are at risk
Apply escalation policies consistently and route risks, delays, and SLA violations to DRIs, Area Leads, Directors, and other stakeholders as needed
Help make SEV execution and reliability operations more predictable across orgs
Improve visibility and accountability without taking over DRI ownership

Requirements:

· Experience in technical program management, program operations, incident management, or a similar cross-functional coordination role

· Demonstrated ability to coordinate work across multiple teams, manage backlogs and dependencies, and help drive timelines to completion

· Ability to surface execution risk clearly and promptly, apply policies consistently, and escalate issues appropriately in time-sensitive situations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90989446
Position Id: 8962104
Posted 1 hour ago

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