Project/ Program Manager

Role: Project Manager

Location: Mason, OH (Onsite) / Woodland Hills, CA (Onsite)

10–15 years of IT experience with strong exposure to Healthcare domain

Proven experience as Project Manager / Program Manager with Technical Delivery ownership

Experience in Payer/Provider / Medicare / Medicaid environments preferred

Role Overview:

We are seeking an experienced Project/Program Manager with strong healthcare domain expertise who can lead complex programs and drive end-to-end technical delivery. The role demands a blend of delivery leadership, program governance, and technical oversight to ensure successful execution of healthcare solutions in compliance with regulatory requirements.

Key Responsibilities:

• Lead end-to-end delivery of projects/programs, ensuring alignment with business objectives and regulatory standards
• Act as a Technical Delivery Lead, guiding architecture, solution design, and implementation across systems
• Manage program/project planning, including scope, schedule, cost, and resource allocation
• Drive cross-functional collaboration across business, engineering, QA, and operations teams
• Ensure compliance with healthcare regulations and standards (e.g., claims processing, payer/provider workflows, data compliance)
• Oversee risk management, issue resolution, and escalation handling for delivery assurance
• Manage stakeholder communication, including executive leadership and client interactions
• Drive Agile/Scrum delivery practices, ensuring continuous improvement and timely delivery
• Support solutioning, estimations, and pre-sales activities where applicable
• Ensure quality, release management, and production stability across applications

Required Skills & Competencies:

• Strong expertise in Project Management / Program Management / Delivery Management
• Proven experience as Technical Delivery Lead for enterprise applications
• Deep understanding of Healthcare processes (Enrollment, Eligibility, Benefits, Claims Adjudication, Billing, Provider Management, compliance)
• Experience with Agile/Scrum methodologies and tools (JIRA, MS Project, etc.) [
• Strong stakeholder management and communication skills
• Ability to manage cross-functional and distributed teams
• Strong analytical, problem-solving, and decision-making skills
• Familiarity with healthcare IT systems, integrations, and data standards

Preferred Qualifications:

• Exposure to US Healthcare (Medicare / Medicaid programs)
• Experience handling large-scale transformation programs / AMS engagements

Key Traits:

• Strong ownership and accountability mindset
• Ability to operate at both strategic (program level) and technical (delivery level)
• Excellent collaboration and leadership skills
• High attention to detail and structured execution (aligned to delivery excellence)