Job#: 3034033 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Position: Software EngineerLocation: Plantation, FL- partially remote
Rate: $69-79/hrFull Stack Software Engineer Role OverviewWe are seeking a
Full Stack Software Engineer with a strong
middle-tier and backend focus to support and enhance API-driven systems that power a large-scale
Contact Center platform. This role is hands-on and development-heavy, with primary responsibility for designing and building
new backend and middleware services that integrate with core contact center and collaboration technologies.
You will join a team of approximately
10 engineers, working under a leader responsible for two distinct engineering tracks-
Contact Center platforms (Genesys-focused) and
collaboration tools. Your contributions will directly support business-critical customer experience applications across multiple core systems.
Key Responsibilities- Design, develop, and maintain backend and middle-tier services supporting a Contact Center platform
- Build RESTful and event-driven APIs from scratch used across 5+ core enterprise applications
- Contribute to new platform development as well as enhancements to existing backend services
- Implement Infrastructure as Code (IaC) and follow DevOps-oriented development practices
- Collaborate closely with frontend engineers, platform engineers, and contact center stakeholders
- Ensure scalability, reliability, and performance across API and middleware components
- Participate in code reviews, architectural discussions, and engineering best practices
- Support integration efforts between contact center systems and internal enterprise tools
Required Qualifications (Must Haves)- Strong backend development experience using TypeScript, Python, and JavaScript
- Proven experience developing APIs from the ground up, not just consuming existing services
- Solid background in Infrastructure as Code (IaC) and DevOps-focused engineering practices
- Hands-on experience working with a Contact Center platform in a production environment
- Experience building and supporting middle-tier services that integrate multiple systems
- Strong understanding of scalable, service-oriented architecture
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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