RESPONSIBILITIES:
Kforce has a client that is seeking a Salesforce Business Analyst/Sales Cloud in Armonk, NY.
Summary:
We are seeking an experienced Salesforce Business Analyst to bridge business needs and technology solutions across Salesforce Sales Cloud and SAP-integrated business processes. The ideal candidate will work closely with stakeholders, solution architects, developers, and SAP teams to define requirements, optimize sales processes, and support enterprise Salesforce implementations.
The successful candidate will possess strong knowledge of Sales Cloud, Salesforce platform capabilities, integration-driven business processes, and the ability to translate complex business requirements into clear functional specifications for development teams utilizing Apex and Salesforce configuration solutions.
Key Responsibilities:
* Partner with business stakeholders to gather, analyze, and document business requirements related to sales operations and customer lifecycle processes
* Facilitate workshops, discovery sessions, stakeholder interviews, and requirements-gathering activities
* Analyze end-to-end business processes that span Salesforce and SAP environments
* Document current-state and future-state business processes, workflows, and system interactions
* Create detailed Business Requirements Documents (BRDs); Functional Requirements; User Stories; Acceptance Criteria; Process Flows
* Work closely with Salesforce Architects and Developers to translate business requirements into scalable technical solutions
* Collaborate with SAP teams to define integration requirements and cross-system data flows
* Support requirements for Salesforce customizations involving: Sales Cloud; Salesforce Flow; Apex-based solutions; Integrations and APIs
* Assist in defining data mapping requirements between Salesforce and SAP systems
* Support User Acceptance Testing (UAT), test planning, defect management, and business validation activities
REQUIREMENTS:
* 5+ years of Business Analyst experience supporting Salesforce programs
* 3+ years of Salesforce Sales Cloud experience
* Experience supporting Salesforce development initiatives utilizing Apex and custom solutions
* Hands-on experience gathering requirements for Salesforce-to-SAP integration projects
* Experience creating user stories and acceptance criteria for Agile delivery teams
* Strong understanding of Salesforce platform capabilities including: Accounts; Contacts; Leads; Opportunities; Activities; Reports & Dashboards; Salesforce Flow
* Strong understanding of: API-driven integrations; Data mapping; Business process flows; System interoperability
* Excellent stakeholder management and communication skills
* Ability to communicate effectively with both business and technical teams
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: kforcecx
- Position Id: ITTVT2186972
- Posted 5 hours ago
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