Epic Senior Analyst

Description

Epic Senior Analyst. Quality and Population Health

The organization's IT department is seeking an experienced Epic Senior Analyst - Quality and Population Health to support the implementation, optimization, and ongoing management of Epic applications related to quality reporting and population health initiatives. This role is responsible for configuring, building, and enhancing applications while collaborating with stakeholders, end users, and technical teams to ensure optimal functionality, workflow alignment, and system access. The position also supports junior team members in daily operations and application issue resolution.

Core Responsibilities

Collaborate with stakeholders, end users, and application team members to optimize application configuration, functionality, and access.

Serve as a primary support contact for application end users.

Participate in the design, development, implementation, and maintenance of Epic applications.

Support system testing and assist with workflow documentation.

Analyze the impact of technology on clinical workflows and validate operational changes.

Identify application issues and assist in driving resolution.

Support junior staff with service ticket resolution, application updates, data requests, and day to day operational support.

Collaborate with training teams on documentation and training strategies related to system updates.

Work with stakeholders and end users to ensure applications meet organizational clinical and operational needs.

Participate in on call rotations and relevant meetings or committees.

Maintain regular communication with team members and provide project updates to leadership.

Role Specific Responsibilities

Build and maintain clinician workflows and HEDIS quality measures supporting Medicare Advantage programs.

Configure and support CMS Quality Payment Program reporting including MIPS, MVP, and MACRA within Epic.

Support clinician workflows related to eCQM and Promoting Interoperability programs.

Apply knowledge of clinical terminology, workflow optimization, clinical decision support, health maintenance, and data integration.

Support business intelligence and analytics initiatives aligned with industry standards and best practices.

Build and support Epic clinical and administrative workflows.

Provide day to day application support including service ticket resolution, application enhancements, and data requests.

Analyze new Epic releases and determine potential workflow impacts.

Collaborate with project teams and provide updates on project status and issue resolution.

This list of responsibilities may be expanded as needed.

Core Qualifications

Bachelor's degree in a related field.

Epic Healthy Planet or Epic Ambulatory Certification preferred.

Minimum of 3 years of relevant experience, preferably in healthcare or healthcare related environments.

Strong operational, project management, and organizational skills.

Requirements

Bachelor's degree in a relevant field.

Epic Healthy Planet or Epic Ambulatory Certification is preferred.

At least 3 years of experience in application support, preferably in healthcare settings.

Proficiency in Epic software and electronic medical records (EMR) systems.

Strong analytical skills to assess workflows and resolve application issues.

Demonstrated ability to collaborate with diverse teams and stakeholders.

Familiarity with clinical terminology, decision support tools, and health maintenance workflows.

Solid organizational and project management skills.

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