Epic EHR Support

Epic EHR Support Analyst (Contract-to-Hire)

Location: Sacramento, CA (On-site)
Pay Rate: $42-$51/hour
Start Date: May 2026
Employment Type: 3 Month Contract-to-Hire
Drug Screen Required

About the Role

We are seeking an experienced Epic EHR Support Analyst to play a key role in a large-scale transition from NextGen to Epic within a healthcare organization supporting 800+ end users. This role partners closely with clinical, operational, and IT stakeholders and serves as a liaison with an external Epic hosting partner to ensure system functionality aligns with real-world workflows and success metrics.
This is a hands-on support role focused on front-end Epic support, user assistance, and go-live readiness-not Epic build.

Key Responsibilities

• Provide Epic help desk and application support across multiple clinical departments
• Perform ticket triage, troubleshooting, and real-time issue resolution
• Support UAT testing, workflow validation, and system optimization
• Deliver "at-the-elbow" and go-live support to clinical and administrative users
• Manage front-end Epic functions such as user access, preference lists, and limited billing workflows
• Collaborate with technical teams, reporting teams, and operational leaders to understand workflows and system needs
• Assist with training, onboarding, and mentoring of users as needed

Required Experience & Skills

• 3+ years of Epic or EMR support experience (help desk, support analyst, or similar role)
• Experience supporting healthcare workflows and clinical systems
• Strong understanding of SDLC, workflows, and UAT testing concepts
• Excellent communication skills with the ability to support users live, including phone-based troubleshooting
• Solution-oriented mindset with strong customer service skills

Preferred Qualifications

• Experience supporting OCHIN Epic (highly preferred)
• Epic support experience within FQHCs, health systems, or safety-net organizations
• EMR/Epic support experience from large healthcare systems (e.g., ambulatory, acute, revenue cycle, or patient access)
• Epic Certified Trainer or go-live / at-the-elbow support experience
• Experience training providers and clinical staff on EHR systems

Note: Epic certification is not required. Candidates with heavy Epic build backgrounds may be overqualified, as this role focuses on support rather than build.

Why This Opportunity

• Contract-to-hire with strong benefits upon conversion
• High-visibility role supporting a major Epic implementation
• Opportunity to make a meaningful impact supporting healthcare teams and underserved communities

#WestPriority26
Job Type & Location
This is a Contract to Hire position based out of Sacramento, CA.
Pay and Benefits
The pay range for this position is $42.00 - $51.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sacramento,CA.
Application Deadline
This position is anticipated to close on Apr 3, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.