Network Operations Analyst

Fairfield, CA, US • Posted 4 hours ago • Updated 4 hours ago
Contract Corp To Corp
Contract W2
On-site
Depends on Experience
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Analytical Skill
  • BMC Remedy
  • Bridging
  • Business Analysis
  • Business Analytics
  • Change Management
  • Computer Networking

Summary

We are looking for Network Operations Analyst for our client in Fairfield, CA
Job Title: Network Operations Analyst
Job Location: Fairfield, CA
Job Type: Contract
Job Overview:
Pay Range: $37.83hr - $41.83hr
Responsibilities:
  • This is the Incident/Event Management role which assists with repair or restoration procedures to network systems and applications that receive an event notification.
  • Apply Run-book procedures or work instruction steps required for scheduling, monitoring & technical support functions on the network and application interfaces.
  • Process routine change requests and work orders.
  • Monitor Change Management activities for notification of alarm suppression and post maintenance validations to take place.
  • May act in a lead capacity to open and manage technical conference bridges, updating incident and/or problem management tickets as needed.
  • Develop and distribute ongoing updates/notifications for outages in progress as directed by a Service Manager or Supervisor.
  • Miscellaneous Incident Commander tasks
  • Manage timely ticket updates.
Skills Required/Desired:
  • BA/BS in Information Technology or related field or equivalent work experience.
  • Intermediate knowledge of network protocols, software applications, and operating support systems.
  • Current Networking Certification; ITIL Certification.
  • Minimum of 2 years of experience in telecommunication, internet, or network operation center environments.
  • Previous experience working in ticket management systems/ applications (I.E SMC Remedy), monitoring network devices and software operating systems.
  • Ability to use different analytical methods, approaches, and tactics to meet analysis requirements in an efficient manner.
  • Must be available to work a varied shift schedule in a 7 X 24-hour operations center environment.
  • May require some local traveling for training, meeting, etc, while working remotely.
  • Able to support shift schedules as required to meet business needs.
  • Client is an AA/EEO employer that actively pursues and hires a diverse workforce.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10516350
  • Position Id: CA_NOAL_0401
  • Posted 4 hours ago
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