*Top Secret* Sys Admin / Service Desk Coordinator

Top Skills' Details
University Degree and minimum 2 years prior relevant experience or an Advanced Degree in a related field or in absence of a degree, 6 years of relevant experience.
Active Top Secret (TS) Govt. Security Clearance.
Experience supporting technology in a professional environment, with a focus on:
Desktop & Server Support: Troubleshooting hardware, Windows 10/11, and local Active Directory.
Networking: Basic Layer 1/2 troubleshooting, cabling, and port security.
Ticketing Systems: Professional experience with Jira Service Manager or equivalent.
Active IAT Level II certification (e.g., Security+ CE).
Description
**Active Top Secret Clearance AND Security+ Certification are required day 1, non-negotiable**
Role is on-site in Richardson, TX.
Up to 10% domestic travel to other client sites.
The Digital Technology team is hiring Systems Administrator / Service Desk Coordinators for our Secure Labs support team. A minimum Active Top Secret (TS) clearance is required. Qualified candidates should have a passion for technology, a disciplined approach to security, and be excited about finding new ways to add value to our business and our mission partners.
-You will serve as the primary technical interface for the program, providing hands-on Tier 1 support for Desktop, Networking, and Peripheral hardware.
-You will manage the service flow using Jira Service Manager, resolving immediate issues and driving complex escalations to the broader ISSA team.
-You will perform Continuous Monitoring (ConMon) and performance oversight to ensure system health and detect anomalies within an air-gapped environment.
-You will perform "Low-to-High" data transfers and media management in strict accordance with JSIG and DFARS controls.
-You will assist in the implementation of technical solutions and security hardening (STIGs/SCAP) for the projects you are assigned.
-You will participate in the improvement of internal processes (CORE) to enhance security posture and operational efficiency.
-You will provide support for the Tier 1 and Tier 2 infrastructure teams to ensure high up-time for mission-critical systems.
-You will learn how to maintain and defend complex, air-gapped infrastructures under rigorous JSIG and NIST 800-53 frameworks.
-You will foster relationships with your DT and Cybersecurity peers across the domestic US.
-You will learn how to communicate technical risks and project status effectively to Engineering leadership.
-You will learn how to apply your knowledge and personal skills to shape secure lab environments that have a loose or evolving set of requirements

Qualifications:
University Degree and minimum 2 years prior relevant experience or an Advanced Degree in a related field or in absence of a degree, 6 years of relevant experience.
Active Top Secret (TS) Govt. Security Clearance.
Experience supporting technology in a professional environment, with a focus on:
Desktop & Server Support: Troubleshooting hardware, Windows 10/11, and local Active Directory.
Networking: Basic Layer 1/2 troubleshooting, cabling, and port security.
Ticketing Systems: Professional experience with Jira Service Manager or equivalent.
Active IAT Level II certification (e.g., Security+ CE).
Skills We Value:
Experience working in JSIG, SAP, or SCIF environments.
Familiarity with Continuous Monitoring tools and vulnerability remediation (STIGs).
Strong "detective" mindset for troubleshooting in isolated environments without internet access.
Advanced technical certifications (Microsoft, Cisco, or CompTIA).
Skills
desktop support, networking technologies, System administrator, Windows, Help desk support, Troubleshooting, Technical support, Windows server, Linux
Top Skills Details
desktop support,networking technologies,System administrator
Additional Skills & Qualifications
Skills We Value:
Experience working in JSIG, SAP, or SCIF environments.
Familiarity with Continuous Monitoring tools and vulnerability remediation (STIGs).
Strong "detective" mindset for troubleshooting in isolated environments without internet access.
Advanced technical certifications (Microsoft, Cisco, or CompTIA).
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Richardson, TX.
Pay and Benefits
The pay range for this position is $35.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Richardson,TX.
Application Deadline
This position is anticipated to close on May 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.