ServiceNow Developer

New York, NY, US • Posted 8 days ago • Updated 10 hours ago
Contract Independent
Contract W2
On-site
$55.00 - $65.00/hr
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Job Details

Skills

  • Design Of Experiments
  • Government Contracts
  • Lifecycle Management
  • Testing
  • Management
  • Development Testing
  • DevOps
  • Regression Testing
  • Analytics
  • Optimization
  • Service Delivery
  • User Experience
  • IT Service Management
  • IT Operations
  • IT Asset Management
  • Agile
  • Sprint
  • Specification Gathering
  • ServiceNow
  • Workflow
  • Communication
  • Acceptance Testing
  • Change Management
  • Training
  • Security Clearance

Summary

ServiceNow Developer

Remote Role

Compensation: $55 - $65/hr (DOE)

12-month Contract

ABOUT THE ROLE

Our federal government partner is seeking an experienced ServiceNow Developer to support an active government contract in a large-scale, mission-critical environment. This fully remote, 12-month contract role is ideal for someone with deep ServiceNow platform experience who is eager to manage platform releases, coordinate cross-environment deployments, and ensure the integrity of services integrated across the enterprise. You will play a key role in operational readiness, lifecycle management of change requests, implementing standardized release schedules, supporting testing and validation, troubleshooting issues, and serving as a liaison between business stakeholders and technical teams. If you have hands-on ServiceNow experience and are interested in supporting federal government operations, we encourage you to apply.
WHAT YOU'LL DO

  • Support daily cross-functional operational readiness of the ServiceNow platform, ensuring stability and reliability for enterprise-wide services.
  • Manage the lifecycle of change requests and coordinate deployments across Development, Test, Staging, and Production environments.
  • Define and implement standardized release schedules for emergency fixes, patches, enhancements, and major platform releases using ServiceNow Change Management and DevOps best practices.
  • Support regression testing, user acceptance testing (UAT), and validation of ServiceNow configurations, workflows, integrations, and custom applications.
  • Troubleshoot release, deployment, and system configuration issues using ServiceNow diagnostic tools, system logs, and performance analytics.
  • Serve as the liaison between business stakeholders and technical teams, translating requirements into ServiceNow solutions that meet business needs.
  • Monitor platform performance, identify optimization opportunities, and recommend solutions to improve service delivery and user experience.
  • Lead and participate in Agile ceremonies, including standups, sprint planning, backlog refinement, reviews, and retrospectives.
  • Translate business requirements into functional and technical specifications for ServiceNow configuration, workflow automation, and integrations.
  • Support change management, training, and user adoption activities related to ServiceNow implementations.
WHAT YOU BRING

  • 10+ years of experience in implementation consulting, customer success, and enterprise platform support within the ServiceNow ecosystem.
  • Strong understanding of ITSM, ITOM, ITAM, HRSD, CSM, or other ServiceNow platform capabilities.
  • Proven ability to lead and participate in Agile ceremonies (standups, sprint planning, backlog refinement, reviews, retrospectives).
  • Experience translating business requirements into functional/technical specifications for ServiceNow configuration, workflow automation, and integrations.
  • Excellent written and verbal communication skills for both technical and non-technical audiences, with the ability to convey complex technical concepts clearly.
  • Experience supporting UAT, change management, training, and user adoption activities.
  • Ability to obtain and maintain a government security clearance.


#LI-MP2
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10110651
  • Position Id: a1Wcv000000oIcrEAE
  • Posted 8 days ago

Company Info

About Brooksource

Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained long-lasting relationships with our clients and consultants to create an unparalleled experience. Brooksource is a trusted services provider that specializes in delivering Engineering and IT solutions for Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our Workforce Transformation program. As a certified partner for Salesforce, AWS, Microsoft, Google Cloud, and many other technology alliances, we are looking for professionals who want to be on the frontline of the latest trends in the industry.

We offer contract, contract-to-hire, and direct placement consultant opportunities, to provide a career path that can meet anyone's desires. The job search is hard, but you don’t have to do it alone! We know a successful partnership requires a good fit. Your personality, experience, and skill set are all important, contributing factors to that partnership. You can count on us to take the time to understand the type of technical and cultural fit that is right for you. As a Brooksource consultant, you will be provided with a comprehensive benefits plan, competitive compensation, and even paid time off!

Cyber Security Warning: Please be aware that all official Brooksource communications will ONLY come from emails displayed as [name]@brooksource.com. The use of any other domains is NOT an official Brooksource employee and could be fraudulent.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Benefits & Perks: 

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. 

 Pay Disclaimer: 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Partnerships:

  • Gold Microsoft Partner – Cloud Platform
  • Gold Microsoft Partner – Data Analytics
  • Silver Microsoft Partner – Data Platform
  • Silver Microsoft Partner – Security
  • Silver Microsoft Partner – Application Development
  • Silver Microsoft Partner – Data Center
  • AWS Partner
  • Salesforce Partner
  • Salesforce – Authorized Training Provider
  • Salesforce Talent Alliance Employer
  • Tableau Services Partner
  • Snowflake Partner
  • Google Cloud Platform (GCP) Services Partner

Awards (Extended):

  • Best Places to Work 2022, Charlotte Business Journal, 2022
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2021
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2020
  • Best Places to Work in Charlotte (#8 Small Business), Charlotte Business Journal, 2019
  • 2019 Best Places Work in Kentucky, Kentucky Chamber of Commerce, 2019
  • Top Workplaces, Indy Star, 2019
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2019
  • Best & Brightest Companies to Work For in the Nation, Best & Brightest, 2018
  • Top Work Places, Indy Star, 2018
  • Best Places to Work, Jacksonville Business Journal, 2018
  • Best Places to Work, Charlotte Business Journal, 2018
  • Best Places to Work in Kentucky (Small/Medium), Kentucky Society for Human Resource Management State Council and the Kentucky Chamber of Commerce, 2018
  • Milwaukee’s 2018 Best And Brightest Companies To Work For, Milwaukee's Best and Brightest Place to Work, 2018
  • Best Places to Work, Best Places to Work in Kentucky, 2017
  • Best Places to Work, Best Places to Work in Kentucky, 2016
  • Best Places to Work, Jacksonville Business Journal, 2016
  • Top Workplaces, The Indianapolis Star, 2016
  • Top Workplaces, Indianapolis Star, 2015
  • Best Places to Work, Charlotte Business Journal, 2015
  • Best Places to Work Atlanta, Atlanta Business Chronicle, 2014
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