Lab Manager and Support Technician (Onsite role)

Dallas, TX, US • Posted 8 hours ago • Updated 8 hours ago
Contract W2
6 Months
On-site
45/hr
Fitment

Dice Job Match Score™

✨ Finding the perfect fit...

Job Details

Skills

  • Organized
  • Facility Management
  • Inventory Control
  • Communication
  • Inventory
  • Apache Velocity
  • EBC
  • Hospitality
  • Hosting
  • Logistics
  • Management
  • Technical Support
  • Collaboration
  • Network
  • Cabling
  • Network Monitoring
  • ServiceNow

Summary

Position: Lab Manager and Support Technician

Location: Richardson, TX
Shift: Onsite / normal business hours

Contract: 6 months

Position Summary
We are seeking a highly organized, proactive, and technically adept Lab Manager and Support Contractor to ensure the seamless operation of our CTC and its associated labs. This role is responsible for technical support, facilities management, inventory control, and visitor hospitality.
This is a great position for someone who is ascending in their career within the Data Center, Lab and Customer interfacing environment. Professionalism and communication skills are a high priority.

Key Responsibilities
Technical & Lab Operations: Monitor lab network circuits, resolve outages with service providers, and install/configure new equipment. Provide hands-on support to CTC Engineers for customer-specific projects and manage lab asset inventory using internal systems (e.g., Netbox, Velocity).
Facilities & Visitor Experience: Maintain labs and conference rooms for Executive Briefing Center (EBC) events. Serve as the primary contact for customer visits, providing hospitality services including hosting, meal coordination, and facility tours. Coordinate with facilities via work-order tickets for maintenance and manage the CTC kitchen area.
Coordination & Logistics: Manage all incoming and outgoing shipments via FedEx. Act as the primary liaison for third-party contractors regarding facility expansions, cabling projects, and power upgrades.

Qualifications and Skills
Proven experience in technical support, lab assistance, or IT coordination.
Hands-on experience with network/server equipment installation and cabling.
Familiarity with network monitoring tools and ticketing systems.
Experience or familiarity with ServiceNow platform
Strong interpersonal skills with a professional demeanor and customer-centric mindset.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxbcsi
  • Position Id: Job44918
  • Posted 8 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Dallas, Texas

Today

Full-time

Plano, Texas

Today

Easy Apply

Contract

USD 22.00 - 24.00 per hour

Hybrid in Coppell, Texas

5d ago

Easy Apply

Contract

Depends on Experience

Denton, Texas

7d ago

Easy Apply

Contract, Third Party

Depends on Experience

Search all similar jobs