Training Associate

• The Learning and Development Support Contractor will support the Learning and Development team in the creation, coordination, and implementation of learning solutions for the manufacturing site.
• The Training Associate will collaborate with Learning and Development associates to manage training matrices, support training material development, coordinate instructor-led sessions, and assist with learning management and process improvement initiatives.

Responsibilities:

• Support the creation, coordination, and implementation of learning solutions for the manufacturing site.
• Partner with Learning and Development associates to perform ServiceNow requests and manage training-related activities.
• Manage and maintain functional area training matrices.
• Review, update, revise, and approve training documentation within quality documentation systems.
• Support course and curriculum periodic reviews.
• Run Learning Management System reports to support quality investigations and reporting requests.
• Monitor and manage requests received through the Learning and Development team email address.
• Support ServiceNow requests including creation, management, and cancellation of instructor-led classes.
• Coordinate deactivation and retirement of courses.
• Support due date extension projects and trending activities.
• Coordinate instructor-led class scheduling and communication activities.
• Support contractor learning plans and curriculum assignment activities.
• Revise and support training materials including on-the-job training and instructor-led training content.
• Support assignment profile streamlining and curriculum architecture projects.
• Coordinate instructor-led classes including visitor registration, rosters, room arrangements, and surveys.
• Manage and coordinate post-training surveys.
• Organize data and process metrics for reporting and analysis.
• Collaborate with teams to update and improve training programs based on survey results.
• Support global initiatives and implementation activities related to learning and development.
• Ensure uninterrupted support for manufacturing learning and development operations.

Should Have:

• Experience supporting learning and development initiatives in a manufacturing environment.
• Ability to coordinate multiple training and administrative activities simultaneously.
• Strong organizational and communication skills.
• Experience working with learning management systems and documentation platforms.

Skills:

• Learning and development support.
• Training coordination and administration.
• Curriculum and training matrix management.
• Learning Management System reporting.
• Service request management.
• Training documentation and process improvement.
• Data organization and process metrics analysis.
• Communication and stakeholder coordination.

Qualification And Education:

• Experience in learning and development, training coordination, or administrative support preferred.
• Experience supporting manufacturing or operational training environments preferred.