Incident Manager - Pontiac, MI

Mainframe Operator Onsite | Pontiac, MI Job Type: Contract Long Term Location: Pontiac, MI Work Arrangement: 100% Onsite Interview: Video Only We are looking for an experienced Mainframe Operator to support critical IT incidents, monitoring, triage, escalation, and tracking in a 24/7 operational environment. Key Responsibilities: Function as a Level 1 Incident Manager for critical IT incidents/events.Create, triage, escalate, and track technology-related incidents.Monitor infrastructure connecti

Location: Pontiac, MI Duration: 1+ Year Required Skills: Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology. Quickly create, escalate, triage and track customer technology related incidents. Excellent communication skills necessary to collaborate with IT staff, customers and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services. Monitors mainframe control console

Title: Mainframe Operator L1 Incident Management. Location: Pontiac, MI. Duration: 12+ Months Contract. Schedule: Onsite | Applicants could be requested to work Holidays, Days, Afternoons and/or Midnight Shifts. Job Description: We are seeking a Mainframe Operator to function as a Level 1 Incident Manager for Critical Incidents/Events relating to various IT technologies. Quickly create, escalate, triage, and track customer technology-related incidents. Excellent communication skills are necessa

We are seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical incidents/events relating to various IT technologies. Quickly create, escalate, triage, and track customer technology-related incidents. Excellent communication skills are necessary to collaborate with IT staff, customers, and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services. Monitors mainframe control consoles, periodically