ServiceNow CMDB Engineer

Washington, DC, US • Posted 3 days ago • Updated 3 days ago

Contract Independent

Contract W2

No Travel Required

On-site

$70 - $75/hr

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Discovery
Service Mapping
Hardware Asset Management
Software Asset Management
IT service management
or Asset Management
ITOM and ITAM modules

Summary

ServiceNow CMDB Engineer

JPC-7057_06_01/29

Washington, DC

USC/EAD only

JD:

Architect & Optimize: Lead the end-to-end design and maintenance of the ServiceNow CMDB health, hierarchy, and relationship mapping.
Service Mapping: Build and refine complex Service Maps to provide visibility into business-critical applications and infrastructure dependencies.
Lifecycle Integration: Align Hardware Asset Management (HAM) and Software Asset Management (SAM) workflows with the CMDB to track assets from procurement to disposal.
ITOM Excellence: Configure and manage ServiceNow Discovery and Event Management to automate data ingestion and maintain real-time configuration accuracy.
Governance & Compliance: Establish and enforce configuration management policies, performing regular audits to remediate data gaps and "orphan" CIs.
Stakeholder Collaboration: Partner with cross-functional teams in D.C. to align CMDB strategies with broader IT service management (ITSM) and security goals.

Qualifications

ServiceNow Expertise: Minimum 5+ years of hands-on experience with ServiceNow, specifically within the ITOM and ITAM modules.
Technical Proficiency: Proven track record in Service Mapping, Discovery, and CSDM (Common Service Data Model) implementation.
Asset Management Mastery: Deep understanding of HAM and SAM Pro, including license reclamation and lifecycle automation.
Analytical Mindset: Strong ability to translate complex business requirements into technical configuration requirements.
Location: Ability to work on-site or in a hybrid capacity with our client in Washington, D.C.
Certifications: ServiceNow Certified Implementation Specialist (CIS) in Discovery, Service Mapping, or Asset Management is highly preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91093837
Position Id: 7571-19746-
Posted 3 days ago

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ServiceNow CMDB Engineer

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Job Details

Skills

Summary

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