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System Business Analyst - Check Imaging Systems

• Posted 6 days ago • Updated 4 hours ago

Full Time

Fitment

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Job Details

Skills

Problem Management
Documentation
Product QA
Defect Analysis
Training
User Guides
Database
Microsoft Exchange
Systems Design
Banking
Analytical Skill
Problem Solving
Conflict Resolution
Communication
Microsoft Excel
Testing
Information Systems
Business Administration
Finance
Payment Systems
File Formats
Workflow
Printers
System Implementation
Business Continuity Planning
Collaboration
Law

Summary

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Essential Responsibilities:

(30%) Assist with troubleshooting production systems and incident/problem management when required, documentation of system issues while coordinating resolutions with appropriate technical teams.
(30%) Assist with product testing, defect analysis, implementation, validation and conversion efforts, preparation of training materials and user guides for new technologies, and enhancements related to check imaging systems and processes. Testing and validation includes database and security updates to ensure application compatibility.
(15%) Provide resolution support to business units/teams related to items processing, image exchange, check image retention, exception processing, returns processing, and branch, ATM and mobile remote deposit capture.
(15 %) Work closely with senior staff and managers to ensure all system updates and design changes meet organizational requirements and are implemented in a timely manner. Attend and lead project meetings within departments as well as with other user groups, technical teams and vendors.
(10%) Maintain working knowledge of item/check processing systems and business user functionality to ensure system design and testing is applicable to organizational directives and end user environments.

Required Education & Experience (Knowledge, Skills, & Abilities):

Minimum 2 years of banking operations or other relevant experience.
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Proficient in MS Office, particularly Excel
Ability to work well under pressure in critical situations with tight deadlines (production issues)
Ability and willingness to work fluctuating or additional hours include overnight or weekends as needed for testing, implementations or troubleshooting system issues.

Preferred Education & Experience (Knowledge, Skills, & Abilities):

Bachelor's degree in Information Systems, Business Administration, Finance
Experience in:
- Check data and image capture
- Item processing workflows
- Payment systems integration
- Check Industry standards and file formats
- Item processing sort patterns
- Branch/operation user functionality
- Check system workflow designs

Job Environment & Physical Requirements:

A hybrid remote and in-office setting. In-office setting includes physical proximity to other employees and some background noise from other employees, printers, phones, etc.
After-hours support during system implementation or critical processing periods.
Availability during operational outages or business continuity events may be required.
Ability to communicate effectively in person, over the phone and via collaboration tools

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10218251
Position Id: 8c363dc4f04e43313b927dbbaf61a659
Posted 6 days ago

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