Technical Program Manager-QTC

This role will be part of the central Transformation and Program Management Office, led by the AVP of Strategy and Execution, and will report to the Director of Technical Program Management.

Impact You'll Have

• Own program business and technical outcomes end-to-end, ensuring direct, measurable business impact.
• Lead large-scale, cross-functional teams often with competing priorities to deliver high-quality, impactful business or technical outcomes.
• Drive complex, cross-organizational programs spanning multiple domains, ranging from internal platform improvements to customer-facing software delivery.
• Measure the quantifiable impact of implemented outcomes and define clear KPIs to ensure successful execution and sustainable improvement.
• Enable structure and clarity in ambiguous problem spaces, driving decisions and mitigating risks even with incomplete data.
• Maintain a deep technical understanding of the solutions being built, identifying hidden technical risks and resolving upstream and downstream technical dependencies.
• Act as a force multiplier by introducing scalable processes, and driving organizational efficiency at the company level.

What We Look For

• 8+ years of experience driving strategic technical initiatives across multiple functions and influencing VP+ stakeholders.
• Experience creating and evolving program management frameworks and practices.
• Deep expertise in one or more of the following domains: Business Platforms / Enterprise Systems, Commercialization, or cross-system process automation. Experience leading Quote-to-Cash (Deal Operations) initiatives is a strong plus.
• Expertise in Fit-Gap Analysis and leading design and technical trade-off discussions to closure.
• Advanced ability to define and break down ambiguous and complex business problems.
• Strong communication skills with the ability to convey complex ideas authoritatively and influence executives and department leadership.
• Experience driving cross-system process automation and integrations across business-critical workflows (e.g., quoting, pricing/discounting, approvals, contracting, order handoff, invoicing) is a plus.
• Experience with Salesforce CPQ and/or adjacent enterprise systems and integrations that support Quote-to-Cash workflows is a plus.
• Familiarity with compliance, access controls, and secure integration practices in enterprise systems is a plus.
• Experience in the enterprise software industry, SaaS and B2B experience preferred.
• Comfortable thriving in a rapidly scaling, dynamic startup environment.
• Bachelor's degree required.