Product Analyst

CHARLOTTE, NC, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

On-site

$61.06 - $66.92/hr

Fitment

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Job Details

Skills

Finance
Writing
Facilitation
Defect Analysis
ROOT
Quality Assurance
Microsoft Azure
Documentation
Confluence
Data Mapping
Financial Services
Payments
Onboarding
Payment Processing
Authorization
Data Governance
PCI DSS
Clarity
Data Analysis
SQL
SAFE
Business Analysis
Business Analytics
Agile
Articulate
Communication
JIRA
Leadership
Evaluation
Regulatory Compliance
FOCUS
User Stories
Product Analysis
Business Process
Data Flow
Mapping
Critical Thinking
Software Design
Stakeholder Engagement
Collaboration
Auditing
Testing
Test Strategy
Use Cases
Acceptance Testing
Scrum
Research
Sprint

Summary

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Product Analyst in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 24 Months

Required Skills & Experience

3+ years as a Product Analyst/Business Analyst in Agile software delivery (Scrum or SAFe).
Proven user story writing and acceptance criteria definition; strong backlog refinement facilitation.
Ability to translate ambiguoabstract concepts into concrete, testable requirements-excellent written and verbal communication.
Experience with defect analysis, root cause thinking, and working with engineering/QA to drive resolution.
Hands on with Agile tooling (e.g., Jira or Azure Boards) and documentation (e.g., Confluence, process maps, data mapping).

Desired Skills & Experience

Financial Services background-ideally in Payments / Merchant Services (merchant onboarding, payment processing flows, gateways/terminals, authorization/clearing/settlement, chargebacks, reconciliation, BAU servicing).
Familiarity with controls, audit readiness, and data governance in a regulated environment (e.g., PCI-DSS awareness is a plus).
Comfort navigating multiple stakeholders and resolving gray areas (e.g., who owns acceptance criteria) through influence and clarity.
Exposure to basic data analysis (e.g., SQL or equivalent) to validate scenarios and support defect triage.
Relevant certifications (nice to have): CSPO/PSPO, SAFe POPM, ICP-BA or similar.
Agile
Articulate Oral and Written Communication
Atlassian JIRA
Business Analyst experience
Critical Thinking
Leadership

What You Will Be Doing

Consult on complex initiatives with broad impact and large-scale planning for Business Execution.
Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
Strategically collaborate and consult with client personnel.
Backlog & Story Excellence (Primary Focus)
Partner closely with the Product Owner to build and maintain a high quality backlog with at least two sprints of DoR ready items.
Refine epics/features into user stories with clear, testable acceptance criteria; balance functional and non?functional needs.
Facilitate/participate in refinement sessions, uncover dependencies, and ensure scope, value, and risks are understood.
Raise and flag unplanned work (sprint disruptions) and propose trade offs to keep delivery on track.
Product Analysis & Current State Understanding
Document app/platform current state, business processes, and data flows/mapping.
Identify known gaps (tech or process), existing defects, and recommend pragmatic paths to resolution.
Apply critical thinking to shape problem statements and solution design options for PO consideration.
Stakeholder Engagement & Collaboration
Engage product, technology, and business stakeholders; translate abstract concepts into concrete requirements.
Collaborate with SMEs to validate use cases and acceptance criteria; drive alignment when responsibilities overlap (e.g., acceptance criteria ownership among PO, PA, Tech Leads).
Support control/audit requests by assembling clear, traceable evidence across requirements and delivery artifacts.
Quality, Testing & Production Readiness
Document use cases/scenarios that inform design and business testing.
Partner with UAT leads to shape the testing strategy/approach, share use cases, and engage end users; perform lightweight UAT when needed.
Represent the scrum team in production triage; research issues/defects and act as the point of contact for defect intake and analysis.
Sprint Planning & Delivery Rhythm
Assist with Sprint Planning by reviewing current sprint outcomes, identifying carryover, and prioritizing upcoming work.
Proactively surface risks, assumptions, and dependencies; keep the PO informed and decisions well-documented.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 871326
Posted 2 hours ago

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