Sr. ServiceNow Developer/Platform Engineer

Job Title:- Sr. ServiceNow Developer/Platform Engineer

Location:- Reston, VA Hybrid of 2 days in-office and 3 days at home

Duration:- Full time

Visa:- , (need strong communication)

Benefits, Stock Options, and Employee Stock Purchase Program

MUST HAVE 10/10 COMMUNICATION

Please send me genuine and excellent profiles.

Must have Valid LinkedIn profile.

Must have excellent comms.

LinkedIn Profile with picture and excellent communication skills are required

Candidates must also be local to the area under 100 miles.

Make sure candidates are fine doing small video screening with my vendor.

Don’t send job hopers, must have excellent work history.

Communication must be flawless

Must have valid LinkedIn profile with profile pic and good number of connection and must be created before 2020.

Interview Process

1 - Video with Hiring Manager

2 - Video with Team and Stakeholders

3 - In-Person

Job Description-:

Must Haves

• 10+ years of hands-on solution design and development of the ServiceNow platform (not a ServiceNow super-user), including work with each of the following modules: ITSM, ITAM & CMDB required, (ITOM, SecOPS and GRC experience preferred). 
• Experience leading (not managing) a technical team through the entire project / development lifecycle.
• Able to design solutions to meet required functionality and lead the team through the process. 
• Recent hands-on experience with writing code to customize integrations / solutions.
• People and project leadership experience required. This person is leading and involved in every step of the projects. 

IMPACT: The Senior Engineer - ServiceNow Platform role will involve overall platform implementation, driving innovation, ensuring system optimization, and be responsible for solution design for platform delivery. Ideal candidates demonstrate strong leadership, architecture and development skills to guide technical teams and business stakeholders.

AREAS of RESPONSIBILITY

• Platform Strategy (ServiceNow)
• ServiceNow Implementation & Optimization
• Leadership
• Stakeholder Engagement & Communication
• Continuous Improvement

HOW YOU WILL CONTRIBUTE

• Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry and technical best practices
• Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using ServiceNow platform
• Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance
• Lead the design of workflows, integrations, and modules to extend the ServiceNow platform’s capabilities
• Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC, TPRM, and other relevant modules
• Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards
• Provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs
• Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders
• Understanding of Dev/Ops in regard to ServiceNow automations
• Provide process governance and technical best practices
• Offer mentorship and guidance for a team of ServiceNow engineers
• Work closely with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success
• Meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker
• Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes
• Coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones
• Establish technical governance and best practices to continuously improve platform performance and operational efficiency
• Stay current with the latest ServiceNow trends, releases, and best practices, proactively applying new technologies and functionalities to enhance the platform
• Create a safe space for engineering team members to experiment with technical solutions that may solve organizational problems

IDEAL PROFILE

• 10+ years of experience with ServiceNow platform development, including deep technical expertise in ITSM, ITAM & CMDB. Additional experience with ITOM, SecOps and GRC is a plus.
• Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Request Management processes.
• Adept at gathering requirements and designing solutions that utilize built in ServiceNow functionality where possible, to deliver the desired functionality.  
• Strong knowledge of architecture and design of ServiceNow platform implementations, including workflows, custom apps, and integrations.
• Proven experience leading technical teams through the entire project lifecycle on large-scale projects, while providing process governance.
• Highly-skilled with scripting languages in the context of ServiceNow platform development and Service Portal.
• Experience integrating ServiceNow with external systems via APIs, Integration Hub and Spokes.
• Demonstrate an understanding of how brining in or not bringing in particular attributes will impact functionality.
• Experience with Agile, Scrum and Kanban development methodologies.
• Demonstrated ability to mentor technical teams, ensuring a collaborative and high-performance culture.
• Excellent verbal and written communication skills, with the ability to present complex technical concepts to business leaders and stakeholders.
• Experience in Perl and Python programming in Linux environment is a plus.
• Must reside within a reasonable commute to Reston, VA (highly preferred) or motivated to relo to the area PRIOR to joining. Neither remote nor delayed relocation are an option.

CERTIFICATIONS (having some of these is highly preferred):

• ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar)
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ITIL v3/v4 certification
• Certified Technical Architect (CTA)

EDUCATION: Bachelor''s degree in IT, Business, or related field preferred or equivalent work experience