About the Role
We are looking for a highly driven Staffing Account Manager who thrives in a fast-paced, high-volume staffing environment. This role goes beyond traditional recruiting — it requires someone who can build strong hiring manager relationships, drive daily delivery operations, and identify new business opportunities through ongoing conversations.
You will act as a critical bridge between hiring managers, consultants, and leadership, ensuring seamless execution and high-touch engagement across all staffing activities.
Candidate''s Location: Preferred - North of Houston, Texas, The Woodlands, Texas, Spring, Texas, Conroe, Texas, Humble, Texas, Cypress, Texas, Kingswood, Texas
Key Responsibilities
Staffing Delivery & Relationship Management
- Build and maintain daily desk-side relationships with hiring managers
- Maintain real-time visibility into all open requisitions, interview statuses, and consultant performance
- Drive contractor engagement and proactively build referral pipelines
Hiring Manager Advocacy
- Serve as the first point of contact for all staffing-related needs and escalations
- Provide a high-touch, responsive experience to hiring managers
Lead Identification & Opportunity Mining
- Identify opportunities for Managed Services / TaaS / CaaS through ongoing conversations
- Recognize business challenges such as attrition, vendor gaps, or delivery delays and escalate appropriately
Operational Excellence & Reporting
- Own and manage daily staffing metrics and reporting for US-based operations
- Track and drive key KPIs such as submittal-to-hire ratios, interview velocity, and feedback cycles
- Provide regular updates to leadership on delivery performance
Relationship Mining & Stakeholder Engagement
- Convert candidate rejections into deeper conversations around upcoming hiring needs
- Proactively follow up with stakeholders to unblock feedback loops and drive decisions
- Maintain persistence while ensuring a collaborative and supportive approach
Required Qualifications
- Experience in a high-volume staffing agency environment (e.g., Senior Recruiter, Associate Account Manager, or similar)
- Strong understanding of staffing metrics such as submittal-to-hire ratios and pipeline management
- Proven ability to manage multiple requisitions and stakeholders in a large enterprise environment
- Strong relationship-building and communication skills
What We’re Looking For
- Someone who can read the room and adapt their approach to different stakeholders
- A proactive problem-solver who can turn challenges into opportunities
- A relationship-driven professional who can balance persistence with professionalism
- A self-starter who thrives in a metrics-driven, fast-paced environment
Why Join Us
- Opportunity to work closely with leadership and influence staffing strategy
- High-impact role with visibility across business units
- Fast-paced environment with strong growth potential
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