Product Manager

Description

We are looking for an experienced Product Manager to oversee and enhance loan / mortgage origination systems within the banking and lending sector. This role focuses on optimizing system functionality, improving user experience, and ensuring compliance with industry standards. The ideal candidate will collaborate closely with cross-functional teams to deliver solutions that drive efficiency and elevate the borrower and employee experience.

Responsibilities:

Manage the administration of loan origination systems, including user access, permissions, and system stability.

Troubleshoot and resolve technical issues to ensure seamless system performance.

Customize workflows, templates, and business rules to align technology with operational needs.

Conduct A/B testing and gather feedback to optimize system features and user experience.

Develop system documentation and create user guides to support operational processes.

Collaborate with internal teams and external vendors to implement system improvements and new features.

Analyze business requirements and translate them into actionable system enhancements.

Monitor system performance and initiate proactive maintenance to prevent disruptions.

Partner with compliance teams to ensure all configurations meet regulatory standards.

Drive the adoption of new technologies and features to improve efficiency and customer satisfaction.

Requirements

Bachelor's degree in a relevant field and at least five years of experience as a Product Manager or similar role.
Extensive experience with loan origination systems, including configuration and troubleshooting.
Proficiency in platforms such as Encompass, Black Knight, or similar enterprise systems.
Demonstrated ability to gather and analyze business requirements and translate them into technical solutions.
Expertise in creating wireframes and process flows for system enhancements.
Familiarity with A/B testing methodologies to inform product decisions.
Strong communication skills with the ability to collaborate across teams and support diverse stakeholders.
Knowledge of mortgage origination processes and industry regulations.

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Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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