Role: Continuous Quality Improvement Consultant / Product & Agile Transformation Coach
Location Nashville, Tennessee
Duration Long Term Contract
Engagement Overview:
We are seeking an experienced Product and Agile Transformation Coach to support teams transitioning from project-based delivery to a product-centric operating model, and from waterfall delivery to agile ways of working.
This role will focus on coaching teams, leaders, and partners through practical, sustainable change while aligning delivery practices with organizational goals and constraints.
The coach will work alongside IT leadership, product managers, delivery teams, and governance partners to embed product-centric thinking, modern delivery practices, and continuous improvement.
Engagement Details:
Role Type: Contractor / Consultant
Duration: Project-based, with potential extension
Work Style: Hybrid or remote (as applicable)
Reporting To: IT / Product Transformation Leadership
Key Responsibilities
Coach teams and leaders through the transition from project-centric to product-
oriented delivery. Support the shift from waterfall delivery models to agile and hybrid agile practices
Provide hands-on coaching to:
Product Managers / Product Owners
Delivery Managers / Scrum Masters
Cross-functional technical teams
Help teams establish and refine:
Product vision, pipelines, and roadmaps
Outcome-based planning and metrics
Backlog management and prioritization practices
Assess current delivery practices and recommend pragmatic improvement approaches
Facilitate workshops and working sessions (e.g., agile fundamentals, product mindset, team charters)
Partner with leadership to align:
Governance and funding models
Intake and prioritization processes
Delivery metrics and reporting
Support teams in adapting agile practices to enterprise or public-sector constraints
Model servant leadership, continuous improvement, and psychological safety
Provide feedback, observations, and recommendations to leadership throughout the engagement
Required Experience & Qualifications
Demonstrated experience as an Agile Coach, Product Coach, or Delivery Transformation Coach
Proven success coaching teams through project product and waterfall agile transitions
Experience working with cross-functional technical teams (engineering, business analysts, QA, operations, security, data)
Strong understanding of:
o Agile and lean principles
o Product management practices
o Incremental and iterative delivery models
Ability to coach at multiple levels (team, product, leadership)
Excellent facilitation, coaching, and communication skills
Comfortable working in complex, matrixed, or highly regulated environments
Preferred Experience:
Experience in public sector, government, or large enterprise transformations
Familiarity with frameworks such as:
o Scrum, Kanban, XP
o SAFe, LeSS, or other scaling approaches (used pragmatically, not dogmatically)
Experience evolving governance and funding models to support product delivery
Change management or organizational design experience
Relevant certifications (e.g., Certified Agile Coach, SAFe SPC, ICP-ACC/ATF, PMP transitioning to agile)
Never miss an opportunity! Create an alert based on the job you applied for.
