ServiceNow Lead

Almont, CO, US • Posted 7 hours ago • Updated 6 hours ago
Contract Corp To Corp
Contract W2
On-site
Depends on Experience
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Job Details

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Summary

Role Summary
This senior-level ServiceNow Lead position involves overseeing the design, implementation, and ongoing support of ServiceNow modules within a large enterprise environment. The role requires strategic leadership, technical expertise, and collaboration with cross-functional teams to ensure ServiceNow solutions align with organizational needs. The successful candidate will drive automation, integrations, and process improvements across ITSM, ITOM, and CMDB modules, supporting cloud and on-premises infrastructure.

Responsibilities

  • Lead end-to-end ServiceNow platform implementation, configuration, and customization, ensuring alignment with business requirements and best practices
  • Develop and automate workflows, scripting solutions, and integrations to streamline processes and eliminate manual tasks
  • Support and integrate AWS cloud infrastructure components within ServiceNow, including discovery, automation, and monitoring tools
  • Design and build user-friendly forms, dashboards, and reports to enable efficient data access and decision-making
  • Collaborate with infrastructure and cloud teams to maintain accurate asset and configuration management database (CMDB) information
  • Serve as the primary technical point of contact for ServiceNow initiatives, providing expert guidance and strategic recommendations
  • Lead Agile or project management planning sessions, monitoring progress and ensuring deliverables are met on schedule
  • Drive adoption and optimization of ServiceNow modules such as ITSM, ITOM, and CMDB, fostering process improvements and governance
  • Create comprehensive technical documentation and facilitate presentations to internal teams and external customers
  • Provide technical leadership and mentorship to a team of developers and administrators, ensuring high-quality deliverables

Qualifications

  • Bachelor’s degree with 8+ years of experience or equivalent, including 12+ years with a high school diploma or equivalent
  • Extensive hands-on experience in ServiceNow development, administration, and implementation, with expertise in modules like ITSM, ITOM, and CMDB
  • Proven leadership skills in managing technical teams and projects within complex enterprise environments
  • Deep understanding of digital infrastructure, including servers, storage, networking, and cloud environments such as AWS (EC2, S3, VPCs)
  • Strong scripting skills in JavaScript and Python for ServiceNow customization and automation
  • Experience integrating ServiceNow with third-party tools, APIs, and CI/CD pipelines
  • Familiarity with DevSecOps practices, API development, and automation tools in a cloud setting
  • Knowledge of ITIL frameworks and best practices, with the ability to implement and enforce governance standards
  • Excellent problem-solving, analytical, and communication skills
  • This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.

Publishing Pay Range: $78.00 - $83.00 hourly
This position is based in office and requires employee to work on-site.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 112733
  • Posted 7 hours ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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Justin Gattis

Justin Gattis

Strategic Delivery Recruiter @ GDH
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