IT Support Specialist - HBITS-07-14670

24 months experience managing support requests on a level 2 help desk, Hands on and End user oriented support 24 months experience resolving hardware and software issues and troubleshooting Window 11. 24 Months experience with the installation and support of O365 and Outlook in an enterprise environment. 24 months experience using Lansweeper, Remote desktop and Active Directory, all three are required. 24 months experience using ITSM service desks & ticketing systems. 24 months experience c

84 months of experience working with end users to troubleshoot both hardware and software issues. 60 months of experience working in a second tier help desk environment. 36 months of experience in developing test plans and performing system level testing 36 months of experience with public safety mobile computing environments. 36 months of experience in conducting technical and end-user training in a classroom environment. 36 months of experience in developing technical and training materia

60 months of experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person Experience 40 months experience setting up end-user workstations with telephones, monitors, keyboards, mice, laptop docking station 40 months experience supporting users with Office 365 applications including Outlook, Word, Excel and Powerpoint. 40 months experience diagnosing and repairing issues with HP and/or Xerox multi-function devices 40 months experience in using and also