NMK Global Inc. is a global IT Services & Solutions company specializing in IT Staffing, Technology Consulting, Workforce Solutions, and Application Development Services. We help organizations build high-performing technology teams by connecting them with exceptional talent across a wide range of industries. Our expertise, industry knowledge, and consultative approach enable clients to achieve successful business outcomes while helping professionals advance their careers.
Job Title: Salesforce Program Manager
Location: USA (Remote/Hybrid/Onsite as per client requirement)
Job Description:
We are seeking an experienced Salesforce Program Manager to lead enterprise Salesforce initiatives. The ideal candidate should have strong expertise in Sales Cloud and Service Cloud, with proven experience managing multiple Salesforce projects, cross-functional teams, stakeholders, and program delivery.
Primary Skills:
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Program Management
- Agile
- Scrum
- Stakeholder Management
- Delivery Management
- Project Planning
- Risk Management
- Resource Planning
Secondary Skills:
- Jira
- Confluence
- Salesforce CRM
- Budget Management
- Executive Reporting
- Change Management
- PMP Certification (Preferred)
- Salesforce Certifications
Required Skills:
- 8+ years of IT experience.
- Strong experience managing Salesforce programs.
- Extensive knowledge of Sales Cloud and Service Cloud.
- Experience working in Agile/Scrum environments.
- Strong stakeholder management skills.
- Experience managing project budgets, timelines, and risks.
- Excellent communication and leadership abilities.
- Salesforce certifications are a plus.
Responsibilities:
- Lead end-to-end Salesforce program delivery.
- Manage multiple Salesforce implementation projects.
- Coordinate with business stakeholders and technical teams.
- Ensure successful delivery within scope, budget, and timelines.
- Drive project planning, risk management, and resource allocation.
- Monitor project performance and report status to leadership.
- Support process improvements and Salesforce best practices.
NMK Global Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to age, race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.