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Openings on ServiceNow Technical Lead - Great Neck /Brooklyn NY - Onsite
Job Title: Technical Lead – ServiceNow
Location: Great Neck /Brooklyn NY
Job Summary:
Candidate Must be strong in Below module:
O Field Service Management (FSM)
We are looking for an experienced Technical Lead – ServiceNow to provide technical leadership across complex ServiceNow implementations and enhancements. The ideal candidate will have deep hands-on experience with the ServiceNow platform and proven expertise delivering solutions across multiple modules, including Core, Workplace Service Delivery, Enterprise Asset Management, Field Service Management, Source-to-Pay Operations, and GRC. This role requires strong technical acumen, architectural thinking, and the ability to mentor teams while partnering closely with business and project leadership.
Key Responsibilities
• Serve as the technical lead for ServiceNow projects, guiding solution design, development, and implementation.
• Own technical architecture and ensure scalable, secure, and high-performing ServiceNow solutions.
• Lead hands-on development and configuration across:
o ServiceNow Core Platform
o Field Service Management (FSM)
• Translate business requirements into technical designs, user stories, and implementation plans.
• Define and enforce ServiceNow best practices, coding standards, and platform governance.
• Design and implement integrations using REST/SOAP APIs, MID Server, and third-party systems.
• Conduct technical reviews, code reviews, and performance optimization.
• Collaborate with Project Managers, Architects, Business Analysts, and stakeholders to ensure successful delivery.
• Mentor and guide ServiceNow developers and junior engineers.
• Support UAT, deployment, and post-production stabilization.
• Stay current with ServiceNow releases and recommend platform improvements and innovations.
Required Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• 10+ years of ServiceNow experience, with hands-on technical leadership on enterprise-scale projects.
• Strong experience across multiple ServiceNow modules, including Core, WSD, EAM, FSM, Source-to-Pay, and GRC. - FSM IS THE CORE MODULE WE ARE LOOKING FOR
• Deep understanding of ServiceNow architecture, CMDB, workflows, Flow Designer, scripting (JavaScript), and security model.
• Experience with ServiceNow integrations and data migration.
• Strong experience working in Agile/Scrum environments.
• Excellent problem-solving, communication, and leadership skills.
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