Software Engineer 4 - Contingent

Role: Software Engineer

Location: Charlotte, NC

• Quality and Test Engineering (QTE) is an enterprise product organization that builds and supports self-service testing platforms, frameworks, and standards to enable automated, scalable, and consistent testing across all Lines of Business.

• Provide senior level functional test automation enablement across Lines of Business (LOBs) by triaging and resolving complex impediments, driving consistent adoption of enterprise testing standards, and supporting nonstandard and edge case applications that fall outside mainstream tool usage.
• This role operates as an enterprise escalation and enablement function, not as a delivery team resource.

• Act as a senior technical enablement resource to triage, analyze, and resolve functional test automation issues, blockers, and impediments impacting LOB teams.
• Identify recurring impediments and feed actionable insights back into enablement materials, standards, and platform improvements.

• Diagnose complex or systemic automation challenges
• Recommend compliant patterns, configurations, or approaches aligned with enterprise standards
• Drive resolution across tooling, pipelines, test frameworks, and execution models

• Serve as Level 3 technical support for Functional Test Automation during established Office Hours and enterprise chat channels.
• Ensure timely, high quality responses that unblock teams and reduce downstream delivery risk.

• Complex framework behavior
• CI/CD integration issues
• Test execution failures with non obvious root causes

• Applications outside mainstream or opinionated usage of enterprise test automation tools
• Legacy platforms, atypical architectures, or constrained environments

• Document viable patterns for non standard use cases
• Identify when exceptions or enhancements are required
• Escalate gaps that require platform or tooling changes

• Test repository and GitHub structure conventions
• CI/CD pipeline configuration patterns for test execution
• Test tagging, execution strategies, and results management
• Environment aware configuration and data handling practices

• Practically applicable across diverse LOB contexts
• Accessible, reusable, and adoption oriented
• Maintained and iterated based on real world usage and escalations

• Partner with platform and product owners to ensure published guidance aligns with supported tooling and roadmap direction.

• Reference implementations
• Troubleshooting guides for common and advanced issues
• Decision guides for framework, pipeline, and execution choices

• Direct feature development within application delivery teams
• Acting as embedded sprint capacity or side programming resource
• Ownership of application specific test delivery or execution

• Reduced functional test automation escalations and cycle time to resolution
• Improved consistency in test framework usage and CI/CD integration
• Increased supportability for non-standard and edge case applications
• Clear, consumable test development standards that scale enterprise adoption
• Tangible reduction in delivery risk related to functional test automation failures

• Software - strong communication skills
• Preferred - Large Financial exp

• Consult on complex initiatives with broad impact and large-scale planning for Software Engineering.
• Review and analyze complex multi-faceted, larger scale or longer-term Software Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
• Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
• Strategically collaborate and consult with client personnel.

• 5 plus years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

• LOCATION - Charlotte, NC (CIC- Brevard) - Pheonix, Columbus
• SPOTLIGHT - 5.4
• CONVERSION - NO
• INTV - (2) panel intv

Pay Range: $63 - $65

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.