ServiceNow Business Analyst (CMDB)

Remote • Posted 2 hours ago • Updated 1 hour ago
Contract Corp To Corp
Contract Independent
Contract W2
25% Travel Required
Remote
$60 - $70/hr
Fitment

Dice Job Match Score™

📊 Calculating match score...

Job Details

Skills

  • Acceptance Testing
  • Agile
  • ITIL
  • Mapping
  • ServiceNow
  • Documentation
  • Configuration Management Database
  • Communication
  • Testing
  • SOAP
  • User Stories
  • Process Improvement

Summary

Job Title: ServiceNow Business Analyst (CMDB)

Location: Remote (San Jose, CA) | 20 30% Travel
Duration: 6 Months

Role Summary

Experienced ServiceNow Business Analyst with expertise in CMDB, Discovery, and Service Mapping to gather requirements, optimize processes, and support ServiceNow implementations.

Key Responsibilities

  • Gather and document business requirements (user stories, acceptance criteria)
  • Act as liaison between stakeholders and technical teams
  • Lead workshops and process improvement initiatives
  • Support CMDB, Discovery, and Service Mapping implementations
  • Assist in testing (UAT) and deployment
  • Drive user adoption and provide documentation/training

Required Skills

  • 4+ years as ServiceNow Business Analyst
  • Strong knowledge of CMDB, Discovery, Service Mapping
  • Experience with Agile/Scrum and ITIL (v3/v4)
  • Understanding of integrations (REST/SOAP, APIs)
  • Good communication and analytical skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: agsinc
  • Position Id: 8944774
  • Posted 2 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Remote

Today

Easy Apply

Third Party, Contract

$40 - $45

Remote

22d ago

Easy Apply

Contract

Depends on Experience

Remote or Washington, District of Columbia

Today

Easy Apply

Contract

USD 52.00 - 57.00 per hour

Remote

Today

Easy Apply

Full-time, Third Party, Contract

Search all similar jobs