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Telecom Voice Engineer

San Jose, CA, US • Posted 1 day ago • Updated 1 day ago

Contract Corp To Corp

Contract W2

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Analytical Skill
Analytics
Cisco
Cloud Architecture
Cloud Computing
Communication
Conflict Resolution

Summary

We are looking for Telecom Voice Engineer for our client in San Jose, CA.

Job Title: Telecom Voice Engineer

Job Location: San Jose, CA

Job Type: Contract

Job Overview:

Pay Range: $42hr - $47hr

Requirement/Must Have:

Experience in voice engineering with a focus on Genesys Cloud implementations.
Strong knowledge of Genesys Cloud architecture, call routing, and telephony integrations.
Familiarity with Microsoft Teams Phone System and Cisco VoIP solutions.
Demonstrated experience in voice system integrations and migrations.
Strong understanding of SIP, QoS, VLANs, and cloud telephony solutions.
Excellent analytical and problem-solving skills, with the ability to work under tight deadlines.
Certifications such as Genesys Cloud Certified Professional (Google Cloud Platform-GC) or Microsoft Teams Voice Engineer Expert.
Experience with contact centre analytics and reporting tools.
Knowledge of hybrid telephony environments and cloud migration strategies.
Familiarity with regulatory compliance for voice systems (e.g., E911).
Strong project management and organizational skills.
Excellent verbal and written communication abilities.
Ability to adapt to rapidly changing environments and requirements during M&A activities.
Proactive problem solver with a focus on delivering high-quality results.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: CA_TVEG_0508
Posted 1 day ago

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