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Job Title: USA-Technology Consultant-5
Location: Remote, US
Duration: Contract - 12 months
Pay Range: $100/hr to $130/hr (W2)
Job ID: 411835
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Technology Consultant - Apriso O&M Support to join our team. The ideal candidate will have strong experience in Apriso MES operations, application support, and manufacturing systems and a proven ability to stabilize production environments, resolve incidents, and enable continuous improvement.
Responsibilities:
- Monitor Apriso MES system health, availability, and performance across production environments.
- Triage and resolve application incidents, defects, and user issues with timely escalation for high-priority cases.
- Execute routine maintenance, patching, and housekeeping to sustain stable operations.
- Manage configuration changes, validate updates, and support deployments to minimize production impact.
- Collaborate with IT, operations, and engineering teams to resolve root causes and implement corrective actions.
- Create and maintain support documentation, runbooks, and standard operating procedures.
- Provide end-user support, issue replication, and guidance on best practices within Apriso MES.
Required Skills & Qualifications:
- Hands-on experience supporting Apriso MES or comparable MES platforms in production.
- Proficiency in application troubleshooting, incident management, and root-cause analysis.
- Knowledge of manufacturing processes and integrations with ERP, PLC, or shop-floor systems.
- Experience with deployments, configuration management, and validation in regulated or production environments.
- Clear communication, documentation, and cross-functional collaboration abilities.
- Experience level e.g., 5+ years in relevant roles
Preferred Skills:
- Familiarity with SQL, scripting, and basic debugging for MES applications.
- Experience with ITIL practices, service management tools, and Agile support workflows.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
Role Logistics
- Work location: Remote.
- Work hours: 8 hours per day. Overtime not required.
- Dress code: Business Casual for any client engagements.
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
If this sounds like the right opportunity for you, please apply with your most recent resume.
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