AV & Collaboration Systems Specialist

AV & Collaboration Systems Specialist - Contract - Atlanta, GA - $40.00 - $50.00/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking AV & Collaboration Systems Specialist for Atlanta, GA

Role Description

We are seeking an experienced AV & Collaboration Systems Specialist to own the reliability, readiness, and live execution of in office audio visual and collaboration environments across its Atlanta office locations.
This is a hands on, execution critical role, not an AV design or programming position. The specialist will support Microsoft Teams Rooms-centric conference rooms, executive meetings, hybrid collaboration use cases, and high visibility events. You will serve as the onsite escalation point for AV issues, provide white glove support for leadership meetings, and ensure rooms are production ready before critical sessions.
The contract / temp to hire structure allows both our client and the individual to validate fit, performance, and long term value, with a realistic and defined pathway to full time employment.
This role is ideal for an AV professional who prefers ownership, visibility, and hands on responsibility over static ticket based support.
Conference Room & Live Meeting Support
Provide onsite, hands on support for conference rooms, executive meetings, town halls, and hybrid collaboration sessions
Deliver white glove AV support for C suite leaders, investors, and senior stakeholders
Remain present as needed during high visibility meetings to ensure uninterrupted execution
Respond rapidly to live AV incidents with a focus on meeting restoration first
AV Troubleshooting & Incident Response
Troubleshoot common and complex AV issues, including:
Camera quality or framing problems
Audio feedback, echo, or mic conflicts
Frozen touch panels or failed joins
Peripheral detection and room system failures
Take a structured troubleshooting approach (start simple, escalate logically)
Perform root cause analysis after meetings are restored to prevent repeat incidents
AV Readiness & Standardization
Perform proactive testing and readiness checks before leadership and client meetings
Maintain consistent configuration, firmware, and performance across rooms and locations
Identify opportunities to simplify room setups and reduce operational risk
Support standardization efforts while minimizing one off or custom configurations
Onsite Escalation & IT Collaboration
Act as the final onsite escalation point for AV and hardware issues surfaced by offshore help desk teams
Serve as the local "hands and eyes" for physical troubleshooting, resets, cable checks, and validation
Communicate recurring issues, vendor gaps, and reliability risks to IT leadership
Coordinate with internal IT, networking, security, facilities, and vendors as needed
Operational Flexibility
Support occasional after hours meetings, executive events, or off site engagements
Assist with AV equipment setup, testing, transport, and teardown when required
Conference rooms and executive meetings run reliably with minimal disruption
AV incidents are resolved quickly, with fewer repeat issues
Leadership meetings are fully tested and supported end to end
Offshore help desk teams are supported by strong onsite escalation and feedback
AV environments become more consistent, stable, and predictable
Microsoft Teams Rooms (primary collaboration platform)
Logitech Rally / Rally Bar / Tap / peripheral ecosystem
Crestron UC Engines and control systems (support and troubleshooting; no programming)
Biamp DSP audio systems (room audio support and tuning)
Zoom interoperability (Direct Guest Join, BYOD scenarios)
Executive boardrooms, conference rooms, town halls, and hybrid meeting spaces
What This Role Is Not
Not an AV design or engineering role
Not a Crestron programming position
Not a remote or desk only support role
Why This Role Matters
This role plays a direct part in how leaders collaborate, make decisions, and engage with partners. Success is visible, impactful, and trusted. For the right AV professional, this is an opportunity to own the environment, build credibility with leadership, and grow into a long-term role.

Skills and Requirement

5+ years of hands on experience supporting enterprise AV systems in corporate environments
Strong experience with Microsoft Teams Rooms in production settings
Hands on support experience with Logitech room systems, Crestron UC hardware, and Biamp DSP
Demonstrated ability to support executive level meetings and high pressure scenarios
Strong troubleshooting skills across audio, video, peripherals, and control systems
Comfort working onsite with minimal oversight in a highly visible role
Calm, professional communication style
CTS or comparable AV certification
Experience supporting multi office enterprise environments
Exposure to working alongside offshore IT teams or external AV vendors

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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