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Business Analyst

Hybrid in Merrimack, NH, US • Posted 16 hours ago • Updated 16 hours ago

Contract W2

No Travel Required

Able to Sponsor

Hybrid

$55 - $65/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Business Analyst
Agile Environment
SQL
Reporting
Voice application

Summary

Job Overview

We are seeking a Senior Business Analyst – Digital Solutions to support Fidelity Investments’ Digital AI Solutions team. This role focuses on enhancing voice and AI-driven digital experiences across brokerage and wealth platforms.

The ideal candidate will work closely with business, product, and technology teams to define requirements, support application migration, and ensure high-quality digital experiences.

Key Responsibilities

Gather, analyze, and document business and system requirements
Work on application migration projects, ensuring seamless functionality
Define UI, configuration, and integration requirements
Collaborate with developers to validate end-to-end system flows
Use SQL to query data and evaluate application performance
Support reporting and analytics efforts to measure outcomes
Create and maintain detailed documentation and process flows
Partner with business and reporting teams for data-driven insights
Ensure proper system logging, reporting, and performance tracking

Required Skills

3–5 years of experience as a Business Analyst
Strong experience working in an Agile environment
Hands-on experience with SQL (querying & reporting)
Strong skills in requirements gathering & documentation (BRD/FRD/user stories)
Experience with application/system migration projects
Understanding of reporting and data analysis
Excellent communication and stakeholder management skills

Nice to Have

Experience with voice applications or chatbot/AI systems (BIG PLUS)
Exposure to Tableau or data visualization tools
Understanding of AI/NLP concepts
Experience in financial services domain

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10227485
Position Id: 8939515
Posted 16 hours ago

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