Operations Lead

Tampa, FL, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
On-site
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Job Details

Skills

  • Backbone.js
  • FOCUS
  • Vendor Relationships
  • Strategic Planning
  • Executive Support
  • Decision-making
  • Accountability
  • Partnership
  • Collaboration
  • Documentation
  • Business Operations
  • Process Improvement
  • KPI
  • Reporting
  • Inventory
  • Resource Management
  • Budget
  • Finance
  • Leadership
  • Onboarding
  • Vendor Management
  • Regulatory Compliance
  • Financial Services
  • Business Management
  • Stakeholder Management
  • Communication
  • Management
  • Attention To Detail
  • Organized
  • MEAN Stack
  • Customer Service
  • Training And Development
  • SAP BASIS

Summary

Software Guidance & Assistance, Inc., (SGA), is searching for an Operations Lead for a contract assignment with one of our premier financial services clients in Tampa, FL.

Responsibilities :
  • Serves as a strategic partner to the department head, driving the overall administrative and operational backbone of the business, enabling the leadership team to focus on strategic objectives.
  • Coordinates and manages a wide array of activities, from tracking business financials and employee headcount to managing external requests, vendor relationships and departmental communications.
  • Facilitate strategic planning, manage executive-level projects, and act as a primary liaison between the department head and other business units.
  • Requires a leader who can operate with a high degree of autonomy, employing sound judgment to resolve complex issues while seamlessly managing relationships with senior partners across the organization.
  • Strategic & Executive Support:
    • Act as a strategic advisor to the Head of Department, assisting with long-range planning, goal setting, and decision-making.
    • Prepare for and facilitate key leadership meetings, including agenda setting, material preparation, and diligent tracking of follow-up actions to ensure accountability.
    • Lead and execute high-priority special projects and strategic initiatives on behalf of the department leadership.
    • Serve as a key point of contact and gatekeeper, representing the department head in communications with internal and external stakeholders.
  • Operations & Execution:
    • Drive administrative, operational, reporting, and quality improvements through partnership with internal teams.
    • Establish and maintain critical management routines and supporting documentation for Business-Critical Milestone Reporting, ensuring quality, efficiency, and accuracy.
    • Oversee and optimize core business operations, identifying opportunities for process improvements and efficiency gains.
    • Develop and monitor key performance indicators (KPIs) to track departmental performance and report on progress against goals.
    • Inventory and manage critical department operations and planned deliverables for the Head of Department.
  • Financial & Resource Management:
    • Lead the annual budget planning process and provide ongoing financial oversight.
    • Work with the senior leadership team to oversee headcount accuracy, and the onboarding and termination of resources.
    • Execution of vendor management activities.
  • Risk & Compliance:
    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the firm, its clients, and assets.
    • Drive compliance with applicable laws, rules, and regulations by adhering to Policy, applying sound ethical judgment, and escalating control issues with transparency.
    • Responsible for all cross-product technology, regulatory, and administrative duties in conjunction with the team.
Required Skills:
  • Bachelor's degree/University degree or equivalent experience.
  • 10+ years of experience in financial services, with a background in operations or business management.
  • Experience working in global and complex settings with multiple senior stakeholders.
  • Proven ability to operate with a high degree of autonomy, employing sound judgment to resolve complex issues.
  • Exceptional stakeholder management skills and consistently clear, concise, and influential written and verbal communication.
  • Poven ability to manage complex projects and drive them to completion.
  • Must be a self-starter, flexible, innovative, and adaptive.
  • Highly motivated, with strong attention to detail, team-oriented, and organized.
  • Awareness of regulatory requirements including local and US laws, international, and industry standards.
Preferred Skills:
  • Master's degree preferred.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: sgainc
  • Position Id: 26-01282
  • Posted 2 hours ago

Company Info

About Software Guidance & Assistance

Founded in 1981, SGA is a technology and resource solutions provider with a national footprint and headquartered in the shadow of Wall Street. We’re a certified women-owned business. We provide contingent staffing, direct placement, and professional and managed services to transform businesses and evolve careers. We’re small enough to tailor our services to each client and big enough to deliver for some of the world’s largest employers. Our professionals are experts in areas such as IT, finance, accounting, risk, and clinical.

SGA provides contingent staffing, direct placement, and professional and managed services nationwide for Fortune 500 companies, mid-size businesses and select startups.

Our core skillsets include all areas of technology – business & data analysis, cyber & network security, database administration, development & architecture, infrastructure, program & project management, quality assurance & testing. We also deliver talent across professional business functions such as finance, accounting, risk, and clinical.

Our Professional & Managed Services team delivers IT projects through onshore, offshore and hybrid delivery models. We develop software products, modernize applications, add features, and integrate and maintain systems. Our scope covers, among others, complex application suites, data management and visualizations, machine learning and mobile applications.

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