Site Manager

We are seeking a polished, highly professional Executive Deskside Support Lead to provide direct, high-visibility technical support to C-Level Executives and VIP leadership. This role is critical to ensuring seamless technology operations for senior leadership and maintaining exceptional service quality.
Job Duties:

• Serve as the primary onsite technical leader
• Maintain full accountability for field support operations and customer satisfaction.
• Deliver a "Customer First" experience in all interactions, especially with executive stakeholders.
• Provide high-touch Windows 10 support to C-Level Executives, VIPs, and leaders.
• Deliver rapid response and white-glove service for executive technology needs.
• Troubleshoot and resolve hardware, software, and network issues with urgency and professionalism.
• Manage, escalate, and resolve high-priority tickets on a day-to-day basis.
• Provide field support reporting and ensure accurate documentation of all activities.

Required skills:

• Minimum 2 years as a Technical Site Manager, Telecom Manager, or Field Services Manager (Team Lead experience alone is not sufficient.)
• Prior military leadership experience is highly desired.
• At least 2 years of Executive Deskside Support experience, supporting C-Level Executives/VIPs.
• 5+ years of Windows 10 desktop support experience
• Experience with field support, ticketing systems, and reporting.
• Previous healthcare or clinical environment experience is required

Job Type & Location
This is a Contract to Hire position based out of Washington, DC.
Pay and Benefits
The pay range for this position is $40.00 - $58.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Washington,DC.
Application Deadline
This position is anticipated to close on Mar 31, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.