Product Analyst or Technical Business analyst- NYC, NY or Wilmington, DE(Onsite)

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.

Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.

Job Title: Product Analyst or Technical Business analyst

Location: NYC, NY or Wilmington, DE(Onsite)

Duration: 1+ year

Key Responsibilities:

• Work closely with engineering, architecture, and product management teams to define platform product requirements for credit card processing and servicing systems.
• Gather, document, and manage functional and non-functional requirements for platform enhancements and integrations.
• Use your development background to collaborate effectively with engineering teams to validate technical feasibility and ensure accurate implementation.
• Analyze backend data and system behavior using tools such as SQL, Postman, and internal monitoring systems.
• Partner with testing teams to define use cases, validate test strategies, and troubleshoot production and pre-production issues.
• Facilitate cross-functional workshops and stakeholder meetings to align technical solutions with business goals.
• Collaborate with business units, including risk, marketing, servicing, and compliance to align the credit card platform with enterprise requirements.
• Help prioritize product features and enhancements based on customer impact, technical value, and strategic importance.

Required Qualifications:

• 5+ years of experience in technology roles, with at least 2+ years as a Product Analyst or Technical Business Analyst in financial services.
• Former experience as a developer is essential—should be comfortable discussing APIs, services, data structures, and platform logic.
• Strong knowledge of SQL and data analysis techniques.
• Experience working with credit card processing platforms or core banking systems.
• Familiarity with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).

Preferred Qualifications:

• Understanding of microservices and modern API architecture.
• Experience in platform migration, integration, or transformation projects within banking or credit services.
• Exposure to credit card lifecycle including origination, servicing, rewards, fraud, and collections.
• Excellent communication skills with the ability to simplify complex technical topics for business stakeholders.