AV Service Technician - New Jersey (NYC To Philadelphia Corridor)

AV Service Technician - New Jersey (NYC to Philadelphia Corridor)
IMPORTANT - PERSONAL VEHICLE REQUIRED
This role requires use of a personal vehicle. Technicians will travel to client sites throughout New Jersey, with service tickets spanning the I-95 corridor between New York City and Philadelphia. This includes NYC boroughs, Northern and Central New Jersey, parts of Long Island, Lower Westchester, and Eastern Pennsylvania. Many locations are not accessible via public transportation. Mileage and approved travel expenses are reimbursed.
Home Location: New Jersey (Field-Based)
Service Area: NYC Metro to Philadelphia Corridor
Employment Type: Full-Time, TEKsystems Employee

Overview

TEKsystems is seeking a strong AV Service Technician based in New Jersey to support a national enterprise AV integrator. This is a field-based service role supporting corporate customers across the New York City to Philadelphia service region, with New Jersey as the central hub.
Service locations routinely include Northern and Central New Jersey, Manhattan, Brooklyn, Queens, the Bronx, Long Island, Lower Westchester, and the greater Philadelphia area. Travel is typically within a two-hour drive depending on daily ticket assignments.
This role is focused on AV service and support, not new installations or full-scale integration. The technician will be responsible for troubleshooting, system checks, and basic software or configuration adjustments in executive boardrooms, conference centers, and enterprise collaboration spaces.
As a TEKsystems employee, you'll receive competitive compensation, full benefits, and long-term growth opportunities.

Key Responsibilities

Respond to AV service tickets throughout New Jersey and the NYC-Philadelphia corridor.
Troubleshoot AV system issues including control interfaces, audio problems, video routing, and connectivity failures.
Identify and isolate AV-related network issues such as IP conflicts, basic connectivity problems, and switch-level concerns.
Navigate DSP platforms to review configurations, identify faults, and support audio diagnostics; Biamp Tesira experience is strongly preferred.
Use Crestron Toolbox for device diagnostics, system checks, and basic troubleshooting.
Apply firmware updates, perform device resets, and execute minor configuration changes as required.
Support and service technologies including:

• Crestron (DM, NVX, touch panels)
• Biamp Tesira DSP
• Extron and AMX control systems (basic familiarity helpful)
• Microsoft Teams Rooms, Zoom Rooms, and Cisco endpoints
• AV-over-IP platforms such as NVX and SDVoE
• Displays, projectors, video walls, and switching systems

Collaborate with IT teams when network-related issues are identified.
Document all service activity clearly and professionally.

Required Skills

3+ years of hands-on AV field service experience with an AV integration or services company.
Strong troubleshooting ability in live corporate environments.
Experience navigating DSP platforms for system review and fault diagnosis; Biamp Tesira highly preferred.
Experience using Crestron Toolbox for diagnostics and basic system management.
Solid understanding of AV signal flow, audio/video routing, EDID, HDCP, and common AV hardware.
Basic networking knowledge including IP addressing, VLAN awareness, and entry-level switch troubleshooting.
Ability to read drawings, wiring schematics, and system documentation.

Soft Skills

Professional communication with corporate and executive users.
Ability to manage service tickets independently.
Calm, methodical troubleshooting in high-visibility environments.
Customer-focused mindset with strong attention to detail.

Travel Requirements

Daily field travel based out of New Jersey, servicing locations between New York City and Philadelphia.
No overnight travel required; technicians return home each day.

Preferred Certifications (Not Required)

CTS, CTS-I, Biamp, Crestron, QSC, Dante, or similar AV industry certifications.
Job Type & Location
This is a Contract position based out of Princeton, NJ.
Pay and Benefits
The pay range for this position is $40.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Princeton,NJ.
Application Deadline
This position is anticipated to close on May 22, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.