Digital Workspace Architect

Job#: 3028930

Job Description:
Digital Workspace Architect

Location: Jacksonville, Florida (Onsite)

Employment Type: Contract

Contract Duration: 12 Months

Role Overview

The Digital Workspace Architect is a member of the Employee Experience Technology organization. This role holds authority and accountability for translating End User Compute strategy into secure, stable, and high-performing endpoint and virtual workplace platforms. The position co-owns the evolution of the enterprise end-user computing strategy and partners with engineering teams on standards, platform health, and operational outcomes.

Key Responsibilities

• Define and own the enterprise roadmap for end-user computing, including OS modernization, cloud-first endpoint management, and automation.
• Lead the design and standards for Windows, macOS, VDI, and endpoint management platforms to ensure consistent configuration, security, and compliance.
• Champion modernization initiatives such as Windows 11 upgrades, Intune and Autopilot adoption, and zero-touch provisioning.
• Serve as the highest-level escalation point for complex endpoint issues, guiding root-cause analysis and long-term remediation.
• Oversee large-scale desktop initiatives like OS migrations, hardware refreshes, and new platform rollouts.
• Act as the primary subject-matter expert for desktop services, collaborating with IT and business leaders.
• Define standards for pre-production, pilot, and production validation across OS, hardware, applications, and security changes.
• Own the creation and governance of enterprise digital workspace architecture documentation, standards, and reference models.

Required Qualifications

Education & Experience: A bachelor's degree in Information Technology, Computer Science, or equivalent experience is required, with over 10 years in IT engineering and 5+ years in enterprise desktop or end-user computing roles, including leadership responsibilities.

Technical Skills:

• Expertise in Windows and macOS in large enterprise environments, including deployment, troubleshooting, and lifecycle management.
• Expert-level experience with Workspace ONE, Microsoft SCCM/MECM, and Microsoft Intune.
• Strong understanding of virtual desktop technologies such as Citrix, VMware Horizon, or Azure Virtual Desktop.
• Proven ability to automate endpoint operations using PowerShell, Python, or similar scripting.
• Solid understanding of endpoint security best practices and relevant networking concepts (LAN/Wi-Fi, VPN, DNS/DHCP).
• Experience leading enterprise programs, vendor technical evaluations, and supporting thousands of endpoints.
• Direct experience with Cloud PC, Autopilot, modern management strategies, or major OS migrations.

Preferred Qualifications

• Experience in financial services or similarly regulated environments.
• Experience managing OEMs, software vendors, and service providers, including budgeting and licensing.

Compensation & Benefits

Pay Rate: $60.00/hr - $70.24/hr. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate's experience, education, and location.

We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.