Help Desk Technician

Job Title : Help Desk Analyst Location: Middletown, CT Day one Onsite Duration: Long term Must be local to CT or willing to relocate/commute Must possess a valid CT Driver s License Must be able to drive Must be able to lift up to 25 lbs Must pass Drug Screening Must pass Local, State Police, FBI Fingerprint, and Child Protective Services Background ChecksKey Responsibilities: Provide Level-1 Help Desk support via phone, remote support, and in-person assistanceTroubleshoot hardware and software

POSITION ROLE AND DELIVERABLES We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be able to review forms for completeness and assist customers with properly completing the forms. They will follow agency proc

Job ID: CT-65903 Onsite/Local Help Desk Analyst (C2H) with Networking/DNS, Windows, Active Directory, Hardware/software installation, user support, Office 365, Imaging experience Location: Middletown, CT (DCF)Duration: 12 MonthsCandidate Must Be Local Skills:Networking DNS Novice (1-3 Years) No Operating Systems Windows 10 Windows 11 Proficient (4-6 Years) No Others Communication skills both verbal and written Proficient (4-6 Years) No Others Learning ability Proficient (4-6 Years) No Others Tea

Help Desk Technician Middletown, CT Onsite One Year Contract Looking for the candidates who can work without any visa sponsorship. Candidate Must Be Local Must pass drug screening Must pass background check (local, state police, FBI Fingerprint, and Child Protective Services) Must possess CT drivers license Must be able to drive Must be able to lift 25lbs The Department of Children and Families depends on the core, mission-critical applications, LINK and IV-E, Connecticuts Fe