L2 Desktop System Engineer

Hybrid in Philadelphia, PA, US • Posted 14 hours ago • Updated 14 hours ago
Full Time
Occasional Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

  • MSP
  • Tier 2
  • Customer Facing
  • Cloud Computing
  • Customer Support
  • Computer Networking

Summary

Level 2 Desktop Systems Engineer

Hybrid – 3 days per week onsite – Philly, PA

Direct Hire!!!

 

We’re partnering with a white-glove Managed Service Provider in Philadelphia that is looking to add a Level 2 Engineer to their growing team.  This is a highly visible role where you’ll work directly with clients, support complex IT environments, and play a key part in reducing escalations while helping the business scale.

This is not a traditional help desk role — you’ll have exposure across infrastructure, cloud, networking, and client strategy.

Key Responsibilities:

  • Provide Tier 2 support across customer environments
  • Troubleshoot and resolve issues across Microsoft 365, networking, and infrastructure
  • Support client environments both remotely and onsite
  • Assist with project work and new client onboarding
  • Collaborate with internal team and leadership

What We’re Looking For:

  • 2–5+ years of MSP experience
  • Strong Microsoft 365 and networking knowledge
  • Experience working in ticketing systems (Autotask preferred)
  • Customer-facing communication skills
  • Ability to work in a flexible, team-oriented environment

Why Join:

  • Tight-knit, collaborative team
  • Fast growth with real career progression
  • High exposure to leadership and clients
  • Strong culture (work hard, support each other)
  • Unique perks including Fitler Club membership

 

 

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: CONTEMP
  • Position Id: 39691
  • Posted 14 hours ago
Contact the job poster
QH

Quinn Herring

Recruiter @ CSS Tec
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Philadelphia, Pennsylvania

Today

Easy Apply

Full-time

$70000 - $80000

Devon, Pennsylvania

Today

Easy Apply

Full-time

Broomall, Pennsylvania

Today

Easy Apply

Full-time

115000

New Castle, Delaware

2d ago

Easy Apply

Full-time

55000 - 60,000

Search all similar jobs