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Dynamics 365 Solutions lead/ Architect | Atlanta, GA ( 3 days in office ) | Fulltime

• Posted 5 days ago • Updated 2 days ago

Full Time

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Dynamics 365 Solutions

Summary

Job Title: Dynamics 365 Solutions lead/ Architect

Location: Atlanta, GA 3 days in office

Job Type: Fulltime

Dynamics 365 Contact Center/Customer Service lead to partner with a non-technical Product Owner, work the backlog, and own day-to-day platform support.

Scope of work:

Enhance, maintain, configure, and fully support the Dynamics 365 platform.
Strong hands-on experience Dynamics 365 Contact Center (CCaaS)
Work is primarily configuration + lightweight development (e.g., queues/routing rules/skills/workstreams/agent experiences; automation via Power Platform where needed).

Mandatory skills:

Microsoft Dynamics 365 experience is required (other chat/contact-center platforms are a bonus but will not substitute).

Best Regards,
Vivek Kumar Yadav
Assistant Manager Recruitment

VBeyond Corporation |

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10209652
Position Id: 2026-226247
Posted 5 days ago

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