USG, Inc.
USG, Inc.

ServiceNow Lead Developer / Architect (CSM Pro+) – Delivery Lead

Remote • Posted 3 hours ago • Updated 3 hours ago
Contract W2
Contract Corp To Corp
Contract Independent
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ServiceNow Architect
  • Delivery Manager
  • CSM Pro

Summary

ServiceNOW lead developer role with exp in managing offshore teams / Delivery Manager – Itron (CSM Pro+)
 

Role: lead Developer/ Architect / managing offshore team as part of responsibility

Location: Remote need to work in west coast time

Engagement: 10+ months
 

Overview

Client is seeking lead Developer/ Architect / managing offshore team as part of responsibility /  to lead the implementation of ServiceNow CSM Pro+ and drive end‑to‑end delivery across multiple enterprise workflows. This role requires strong architectural leadership, technical PM capabilities, and the ability to guide development teams while ensuring alignment with business goals and platform best practices.

Key Responsibilities

  • Serve as the lead architect for Client’ s ServiceNow CSM Pro+ implementation.
  • Define architecture, integration patterns, data models, and workflow designs.
  • Lead technical design sessions, roadmap planning, and architecture reviews.
  • Oversee delivery execution, ensuring quality, scalability, and adherence to best practices.
  • Translate business requirements into technical specifications and solution designs.
  • Partner with developers and admins to validate configurations and integrations.
  • Provide technical PM oversight: timelines, risks, dependencies, and stakeholder communication.
  • Support governance, documentation, and continuous improvement of the platform.

Required Skills

  • 8+ years ServiceNow experience, including architecture and solution design
  • Strong expertise in ServiceNow CSM Pro+ (case management, workflows, integrations)
  • Technical PM or delivery management experience
  • Strong understanding of ITSM, CMDB, and enterprise integrations
  • Ability to lead cross‑functional teams and manage complex programs
  • Excellent communication and stakeholder management skills

 

 

Thanks & Regards,

Sriram Chaganti

Talent Acquisition Specialist | United Software Group Inc.

Email:

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10204540
  • Position Id: 85026-2308-
  • Posted 3 hours ago
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