Senior Administrative Assistant - Remote / Telecommute

Edmonton, AB, CA • Posted 1 day ago • Updated 1 day ago

Contract W2

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On-site

Depends on Experience

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Job Details

Skills

Analytical Skill
Attention To Detail
Communication
Conflict Resolution
Customer Service
Effective Communication
Invoices
Licensing

Summary

We are looking for Senior Administrative Assistant - Remote / Telecommute for our client in Edmonton, AB

Job Title: Senior Administrative Assistant - Remote / Telecommute

Job Location: Edmonton, AB

Job Type: Contract

Job Description:

The Senior Administrative Assistant supports the administration and processing of provincial child care grant funding programs.
This role reviews and processes claims, determines eligibility, resolves payment issues, and provides customer service support to child care operators and internal departments.
The position requires strong analytical skills, attention to detail, and the ability to manage complex payment and claim inquiries accurately.

Requirement/Must Have:

High School Diploma or GED.
Minimum 1 year of experience providing customer service, technical troubleshooting, and problem resolution.
Minimum 1 year of experience using Microsoft Outlook for email communication, task management, and calendar tracking.
Minimum 1 year of experience using basic Excel skills in a professional setting.

Experience:

Experience working with childcare funding, licensing, or subsidy programs preferred.
Experience working in childcare grant funding programs preferred.
Experience working with Childcare Licensing Portal and Child Care Information System preferred.

Responsibilities:

Process provincial grant funding for licensed child care programs.
Assess, recommend, and determine eligibility for grant funding for Early Childhood Educators.
Review, assess, and approve or deny claim and invoice payments.
Process transactions related to child care program adjustments, recoveries, and payment set-offs.
Identify and resolve system-related claim and invoice submission issues.
Review and process internal adjustments to correct claim inaccuracies.
Respond to claims, payment, claim advance, and child registration inquiries from operators and internal departments.
Analyze complex claim submission and payment issues and assist operators with resolution steps.
Escalate anomalies and unusual claim or payment transactions to the supervisor.
Remain current on changes to child care grant programs, eligibility requirements, and policies.

Should Have:

Relevant post-secondary education in Office Administration, including degrees, diplomas, or certificates.

Skills:

Strong analytical and problem-solving skills.
High attention to detail and accuracy.
Effective communication skills.
Ability to manage multiple tasks and deadlines efficiently.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: AB_SART_0304
Posted 1 day ago

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