Job#: 3026675 Job Description: Project Manager
Location: Chicago, Illinois (Remote)
Employment Type: Contract
Role Overview
We are seeking a hands-on Technical Project Manager to lead Dynatrace OneAgent upgrade work and associated Global Settings workstreams across our cloud and on-prem environments. This role is responsible for coordinating cross-functional stakeholders, driving the project into production readiness, and operationalizing a repeatable, low-risk cadence for future upgrade cycles and configuration changes.
Key Responsibilities
- Independently run the OneAgent Upgrade project, including phased rollout, automated and manual validation, issue triage, and remediation.
- Lead the Global Settings project delivery by sequencing changes by tenant, defining release windows, and validating minimal production impact.
- Maintain project artifacts such as project plans, RAID logs, dependency trackers, decision logs, runbooks, and reporting for steering committees.
- Communicate with application teams, platform engineering, support, and executive stakeholders, preparing concise materials and communicating risks early.
- Deliver an operational handoff with validated runbooks, acceptance criteria, and a repeatable cadence for future updates.
- Own project-level tracking and reporting artifacts, including weekly integrated status, an operational readiness dashboard, and daily status reporting during change windows.
Required Qualifications
Experience: 3+ years in technical project management, with demonstrable experience leading observability or monitoring platform upgrades. Experience delivering enterprise upgrades across Linux, Windows, and Kubernetes is also required. A strong competency in change and release management for production systems is necessary.
Technical Skills: Familiarity with Dynatrace OneAgent & Dynatrace Operator is strongly preferred. Competency with change control, including release planning, rollback design, and controlled restart approaches is needed.
Key Competencies
- Delivery: Project planning, scheduling, risk and dependency management, and RAID ownership.
- Communication: Executive presence for updates and strong written communication for runbooks and program artifacts.
- Collaboration: Ability to coordinate application owners, infrastructure teams, and platform operations.
- Adaptability: Effectiveness across mixed delivery models, legacy and modern tech stacks, and organizational complexity.
- Calm Under Pressure: Maintains clarity and organization amid ambiguity and competing priorities.
- Proactive Risk Management: Actively identifies, escalates, and mitigates risks and dependencies early.
Compensation & Benefits
The pay rate for this position is between $60.00 and $67.50 per hour.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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