Help Desk Support Specialist

Desktop Engineer (Windows OS/MS Tools) Location: Bridgewater, NJ Onsite Duration: 12 Months+ Required Skills & Qualifications 5+ years of desktop support / field engineering experience.Experience providing VIP or executive support services.Strong knowledge of:Windows OS, Microsoft OfficeMicrosoft Teams / collaboration toolsHands-on troubleshooting of hardware, laptops, and peripherals.Excellent communication and customer-facing skills.Experience coordinating with backend IT teams and OEM vendors

Description We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support and troubleshooting assistance to ensure seamless operations. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: Respond promptly to service desk tickets, ensuring timely resolution of technical issues. Provide support for Windows systems, incl

Summary: The Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: Provide support for mobile and desktop hardware and software. Track all incidents and service requests in Help Desk system. Maintain detailed and accurate notes on all incidents

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is based in New York, New York, and involves providing IT support to end users, primarily working with remote teams while managing onsite hardware logistics. The ideal candidate will have a customer-focused mindset and be adept at troubleshooting both macOS and Windows systems. Responsibilities: Deliver Level 1 and Level 2 IT support to predominantly remote us